Welcome to the Careers page! Thank you for your interest in joining our team. If you are interested in applying to any openings, review the posting and forward your resume to the relevant Hiring Manager.  If you are applying to an instructor position, please include a Statement of Teaching Philosophy. Please note that incomplete applications will not be considered. We appreciate your interest but only shortlisted applicants will be contacted. No phone calls, please.


Full Time Jobs at Alexander College:

Manager of Faculty Support

Hiring Manager: Dr. Paula Weaver,  Director of Academic Affairs

TITLE: Manager of Faculty Support

REPORTING RELATIONSHIP:

Reports to the Director of Academic Affairs

EMPLOYMENT TYPE:  

Full time (40 hours per week), Permanent

 WORK WEEK:

  • Monday to Friday, 8:30am – 5:00pm
  • Saturdays as needed
  • Daily schedule will vary

 LOCATION:

Any Alexander College Campus

 EDUCATION & EXPERIENCE REQUIREMENTS:

  • Master’s Degree in Instructional Design, Educational Technology, Education or related field. (Ph.D. preferred)
  • Certification in and practical knowledge of QM instructional design
  • Instructional Design experience with at least four major curriculum projects
  • Three years classroom and/or online teaching of adult learners
  • Two years administrative/leadership experience
  • Three years minimum experience designing, developing, implementing, and evaluating professional development for instructors, professors, trainers and/or teachers
  • Instructional Skills Workshop Certificate (trainer lever certificate preferred) or related credential

 QUALIFICATIONS:

  • Excellent interpersonal & relationship building skills
  • Excellent coordination skills
  • Superior team work capabilities
  • Superior oral and written communication skills
  • Able to maintain and inspire professionalism and cordiality when working with others
  • Strong ability to take initiative and complete tasks as assigned
  • Strong familiarity with Learner Management Systems, Microsoft Office, Database systems, online storage systems, meeting software, and online classroom software
  • Solution oriented
  • Strong ability to proactively, critically and collaboratively problem solve

SPECIFIC RESPONSIBILITIES

  • Design, develop, implement and evaluate Quality Matters Instructional Design (QM) training for faculty;
  • Collaboratively design, develop, implement and evaluate professional development that inspires systematic continuous faculty improvement in Alexander College pedagogy;
  • Continuously research, analyze, recommend, learn, use and train faculty on learning technology applications (These may include Canvas or other LMS systems, software, apps and emerging technologies);
  • Collaboratively mentor faculty in pedagogy, teaching and learning;
  • Create, hone and inspire faculty to routinely use a technical support system (Tech Rover paradigm);
  • Create support systems and processes to continuously improve teaching and learning;
  • Lead the development of Course Manuals;
  • Meet with faculty, staff, management and stakeholders as required;
  • Communicate routinely with supervisor;
  • Organize, appropriately store and maintain relevant files;
  • Assist Director of Academic Affairs as needed;
  • Other duties as assigned.

If you are interested in this position, and you would like to apply, please forward your resume,  and cover letter to resume@alexandercollege.ca. Thank you!

 

IT Support Technician

Hiring Manager:  Adrian Lipsett, Director of Operations & Registrar

TITLE: IT Support Technician

POSITION OVERVIEW:

The IT Support Technician is responsible for general oversight of the regular day to day functioning of IT services at one or more of the College’s campuses. The Technician is therefore the main point of contact for many employees’ IT needs on an ongoing basis. The Technician is further required to perform any reasonable tasks outlined by the Division Manager or the Director during the term of employment.

REPORTING RELATIONSHIP:

IT Manager, Director of Operations

EMPLOYMENT TYPE:

Full time (40 hours per week)

WORK WEEK:

Monday to Friday, 9:00am to 5:30pm 

LOCATION: Burnaby, Surrey and Vancouver Campus (All Campuses accessible by transit) The IT Support Technician will be required to work 8 hours per day, 5 days a week. The technician’s time will be predominantly spent at one campus (Burnaby or Vancouver). However, travel to the other campuses (Alexander College Vancouver or Burnaby; Brighton College Surrey or Burnaby) is required on an as-needs basis for technical inquiries, meetings, etc.

EDUCATION & EXPERIENCE REQUIREMENTS:

  • Diploma or Degree in a relevant field;
  • Strong knowledge of computer hardware, software, applications, and network systems;
  • Skillful in troubleshooting technology-related problems in a busy working environment;
  • Strong familiarity with Mac OS X, Win7, Win10, Office 2010 & 2013, Peripherals and network

QUALIFICATIONS:

  • Excellent interpersonal & relationship building skills;
  • Excellent coordination skills;
  • Superior team work capabilities;
  • Superior oral and written communication skills;
  • Ability to maintain professionalism and cordiality when working with others;
  • Strong ability to take initiative and complete tasks as assigned;
  • Strong familiarity with Microsoft Office.

SPECIFIC RESPONSIBILITIES:

Meetings

  •  The technician is required to attend such meetings as are necessary for the College’s general development.

IT Support

  • Provides onsite first-level IT Help Desk support for staff regarding all IT issues;
  • Provides onsite help desk and first-line technical support for all technologies, including network/Internet connectivity, application and infrastructure issues, and telephone support;
  • Monitors performance and availability of hardware, systems, applications and links to ensure system and application service level availability objectives are met or exceeded;
  • Sets up user mailboxes;
  • Reports incident conditions immediately to senior/lead staff to expedite restoration of service or to eliminate the potential for a service disruption situation;
  • Provides cost effective first level IT support by applying known solutions to problems or performing basic research;
  • Provide point of contact service for detailed Incident or Service Tickets submissions by employees;
  • Notifies customers and provides regular updates on major system issues;
  • Oversees basic operational processes and verification including desktop hardware and operating systems (e.g. MS Windows) and standard suite of software (e.g. MS Office) patches;
  • Contributes to overall business results by making recommendations that significantly improve operational efficiency and effectiveness;
  • Maintains Active Directory new users, IMAP and POP mailboxes, server health reviews for student network;
  • Monitors IT facilities including projectors, screens, and printers to ensure IT equipment operates in a consistently good condition.

Reporting:

  • Prepares daily IT Issue reports and campus-wide facilities monthly check reports, for submission to the IT Division Manager.
  • Other duties as required.

If you are interested in this position, and you would like to apply, please forward your resume,  and cover letter to resume@alexandercollege.ca. Thank you!