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Registration and Admissions Officer (Course Registration Officer)

Position Overview

A Registration and Admissions Officer (Course Registration Officer) is a member of the Office of the Registrar team who is responsible for performing vital administrative functions within the Course Scheduling and Registration unit, including (but not limited to): assisting students with prerequisite and course eligibility inquiries, collecting forms and documents, student medical insurance, prerequisite checking, registration appeals, schedule changes, etc.

Reporting Relationship

Reports to the Registrar

Employment Type

Full-time (37.5 hours), permanent

Salary Range

$50,000.00 per year

Work Week

The Employee will work during regular business hours, Monday to Friday for 37.5 hours per week (not including a 30-minute unpaid meal break per day)   

Location

The Burnaby and Vancouver Campus. Flexibility to travel between and work at both campuses will be required.

Education & Experience Requirements

  • Bachelor of Arts or Science degree from an accredited institution
  • Minimum one-year of administrative work experience in a related administrative field

Qualifications

  • Excellent interpersonal communication skills and the ability to communicate effectively in a multicultural environment
  • Native or bilingual proficiency in English (the ability to produce professional written work for external communications and publications is required)
  • Highly organized, detail-oriented and accurate
  • Superior problem-solving capabilities
  • Strong public speaking and presentation skills, including the ability to confidently deliver presentations and workshops, in both face-to-face and virtual settings
  • Highly efficient, able to multitask, and effectively handle multiple deadlines and projects
  • Highly adaptable to working independently and as part of a team
  • Proficient in the use of MS Office (e.g., Outlook, Word)

Specific Responsibilities

Course Scheduling

  • Assist the Associate Registrar and other stakeholders in the creation of the term schedule
  • Error-check the institutional and term schedules
  • Assist with course schedule additions, cancellations, and changes

Course Registration

  • Maintain an in-depth knowledge of course and program eligibility requirements and prerequisites
  • Respond to student phone, email, and in-person inquiries regarding course and program eligibility requirements
  • Assist students to submit required forms and documents
  • Advise students about full and part-time study requirements
  • Maintain working knowledge of immigration policy related to international student compliance requirements
  • Assist students to submit appeals related to course registration
  • Assist in checking of prerequisites prior to term start
  • Conduct policy research, data analysis, and reports as requested
  • Deliver presentations and workshops to students, both virtually and in-person
  • Perform course registration systems testing and troubleshooting

Other

  • Provide assistance on projects or other tasks to the Registrar or other senior administrator as requested
  • Assist other units in the Office of the Registrar during busy times (e.g., responding to emails, phone calls, paperwork, etc.)

How to Apply

If you are interested in the above position and you would like to apply, please e-mail your cover letter and resume with the e-mail title being “[Your full-name]_Officer, Course Registration 2024” to hiring@alexandercollege.ca. Please note that applications without a cover letter will not be accepted. In your cover letter, be sure to tell us what you would bring to the team and why you’d be perfect for this role. Only shortlisted applicants will be contacted.

No phone calls please.

All qualified candidates are encouraged to apply; however Canadians and permanent residents will be given priority. Thank you!

Alexander College acknowledges that the land on which we usually gather is the traditional, ancestral and unceded territory of the Coast Salish peoples, including the territories of the xʷməθkwəy̓əm (Musqueam), Skwxwú7mesh (Squamish), and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh) Nations. We are grateful to have the opportunity to work in this territory.

Alexander College acknowledges that the land on which we usually gather is the traditional, ancestral and unceded territory of the Coast Salish peoples, including the territories of the xʷməθkwəy̓əm (Musqueam), Skwxwú7mesh (Squamish), and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh) Nations. We are grateful to have the opportunity to work in this territory.