Scroll down to see answers to FAQs about:


  • What kind of documents do I need to submit with my application?

    The following documents are required for admission:

    Official high school transcript, in English, or with an official or notarized English translation, which shows the results for the last three years of high school. Students still in Grade 12 may apply before graduation, and once graduated are required to submit a final official transcript before course registration.

    Official high school graduation certificate, in English, or with an official or notarized English translation.

    English test results (TOEFL, IELTS, or equivalent) if applicable.

    All other official post secondary transcripts from other Canadian institutions, if applicable.

    Admission with Unofficial Documents form, if applicable

    Additional Required Documents **All items below are photocopied to the student file.

    Passport photo and info page

    Study permit / student visa / PR card / Canadian citizenship

    Medical insurance coverage

  • I do not have my original transcript, is that ok?

    Yes. Alexander College allows for the Admissions process to be completed based on unofficial or photocopied academic documentation (e.g. transcripts, test results, etc). Applications are not considered complete, however, until all official copies of necessary supporting documentation have been submitted.

    If you are submitting unofficial or photocopied documents with your application, they must be accompanied by a completed Admission with Unofficial Documents form. The form can be found online, at

  • I do not have any proof of English proficiency, am I eligible to apply?

    Yes. You can be admitted without proof of English proficiency, however you will be required to write an English Placement Test (EPT) to determine your English proficiency prior to course registration. EPT sittings are held Monday-Friday afternoons at alternating campus locations. If you need to sit for an EPT, please see your Education Advisor for a permission form.

    The cost of one EPT is included with the application fee.

  • I did not graduate from high school. Can I study at Alexander College?

    Yes. If you are over the age of 19, you can be admitted as a mature student. You will not be required to submit a graduation certificate, but you will still be expected to provide transcripts for your last 3 years of study.

  • I am an International Student. Do I need to submit any special document?

    Yes. International students require a couple of additional documents.

    • A study permit is required prior to course registration.
    • A certified English translation is required for any application documents that are not in the English language.
  • I have already completed some post secondary courses at another institution. Should I submit a transcript for those courses?

    Yes. Full academic disclosure is required during the admissions process. This means that you must give a complete record of your studies in the past 3 years and cannot choose to omit records for studies taken within the same time period.

  • When is the application deadline?

    Admission remains open until the end of the second week of classes in a regular term, and the end of the first week of classes in the Spring and Summer Intensive term. This date is called the add/drop/change deadline. Some courses can fill quickly, and we encourage new students to submit applications as soon as possible in order to have the greatest course selection.

    Important dates can be viewed online at

  • How much is the application fee?

    The application fee is $150.00

  • How should I submit my application?

    There are 3 methods for submitting your application:

    In person or by mail: Vancouver Campus: Registrar Services 100 – 602 West Hastings Street, Vancouver, BC, V6B 1P2 Tel. (604) 681 – 5815

    Burnaby Campus: Office of the Registrar 101 – 4603 Kingsway, Burnaby, BC, V5H 4M4

    By email:

  • How will I know if my application is approved?

    Once the Education Advisor submits your complete application for admission to the Admissions department, an admissions decision will be made quickly. If you submit your application in person, an admissions decision will be made within half a business day. Furthermore, if you submit your application by email or mail, an admissions decision will be sent to you within 2 business days.

    If you are admitted to the College, your Education Advisor will provide you with a Welcome Package. The Welcome Package includes a letter to confirm your acceptance, as well as contact information and registration instructions.

  • I have been admitted, now what?

    Congratulations! Follow the instructions in your Welcome Package to log onto and set up your new AC Online account. Within your AC Online account, you can view the Semester Registration page, billing, document ordering, and more. Once you have set up your AC Online account, it is time to register for courses.

Course Planning & Registration

  • When do classes start?

    The academic year is divided into four terms: Fall (Sept-Dec), Winter (Jan-Apr), Spring (May-July) and Summer intensive (July-Aug).

    Upcoming Important Dates

  • Where should I go to get help with course planning?

    Please contact our Academic Advisors, Academic Advising.

    Our Student Success Services department includes Academic Advising. An Academic Advisor can provide you with information on course transferability, degree planning, and career applicability.

  • How do I know what courses are offered?

    Visit the Semester Schedule to view the full list of courses offered. Make a note of the courses you would like to choose, plus one or two backup selections in case your first choice(s) are full.

  • What will my schedule be?

    3-credit courses are typically scheduled two days per week, and 4-credit laboratory courses are typically scheduled three days per week. You can select the courses and sections that best fit your schedule. The earliest morning classes begin at 9:00am, and the latest evening classes start at 7:00pm. The majority of classes begin at 9:00am, 10:30am, 12:00pm, 1:30pm, 3:00pm, and 4:30pm.

  • How many classes do I have to take each term to be a full-time student?

    Winter or Fall term:


    3 or more university transfer level courses; or

    UPRE 099 plus one university transfer level course

    ENGL 098 plus one university transfer level course; or

    ENGL 099 plus one university transfer level course; or

    Spring term


    3 or more university transfer level courses OR 9 class hours (e.g., for lab science courses)

    UPRE 099 plus one university transfer level course

    ENGL 098 plus one university transfer level course; or

    ENGL 099 plus one university transfer level course; or

    Summer term:


    2 or more university transfer level courses

    *UPRE and EAP are not offered during the summer term due to the shortened term length.

  • I took some courses at another post secondary institution in BC. Can I use these courses to meet prerequisites for higher level course at Alexander College?

    Yes, if the course is listed as equivalent to an Alexander College prerequisite according to the BC Transfer Guide. The BC Transfer Guide can be found online at:

  • I know which courses I want to take. How do I register?


    If you would like help with course registration, you can drop in and meet with your Education Advisor. If you wish to register at home, follow these steps.

    Log on to AC Online (

    Open the Semester Registration tab, located at the top of the page.

    Scroll through the courses available, select a course, and click add to course list.

    When you have finished selecting all courses, click proceed with selected courses.

    The system will check your schedule for time conflicts. You will be asked “are you sure you wish to enroll in these courses?” Click Yes, register me for next semester.



    Pay within 5 business days during the Regular Registration period or within 2 business days if you are registering during the Late Registration period.

  • The class I want is full. What is a waiting list and how does it work?

    While you are on the waiting list for a course, you are responsible for watching your position on the list. If a seat becomes available, you will see an option to accept or reject the seat from your AC Online account. You have just 24 hours to accept the seat. If you accept the seat within 24 hours, the course will be added to your registered courses. Alternatively, if you do not accept the seat within 24 hours, or you reject it, your place on the waiting list will be removed and the seat will be offered to the next student.

    If a course has a waiting list, the course is full. You cannot register for a course that is full, but you can add your name to the waiting list. This list allows interested students to line up and wait to see if any seats become available in the course. When you add your name to the waiting list for a course, you will see a number, for example 4/4. This means that you are the fourth person on a list of 4 people.

  • I tried to choose classes, but I am seeing an error message. What should I do?

    The error message should explain the reason and provide instructions for how to get in touch with the correct department. In most cases, an error message shows because there is a hold on the student account. Within the registration system, the following are some common error messages:

    Suspension hold – A Suspension hold is applied when a student has been suspended from the College for reasons of poor academic performance, academic or non-academic misconduct. Contact the Office of the Registrar:

    Registrar hold – A Registrar hold is applied when there is an unresolved disciplinary case or if the Registrar wants to block a student from registering due to some kind of misconduct. Examples include: plagiarism and cheating, fraudulent documents, academic or non-academic misconduct. Contact the Office of the Registrar:

    Time Conflict – If you receive a time conflict message, two or more of your courses have a time conflict. In the event that a student enrolls in two or more courses at different campuses, an allowance of 1 hour travel time between campuses is automatically calculated. Contact the Office of the Registrar:

    Cheque hold – A Cheque hold is applied when a student has paid fees by personal cheque. Payments by personal cheque are subject to a 10-day clearing period. Contact the Bookstore:

    Financial hold – A Financial hold is applied when a student has an outstanding fee balance that is past due. Examples include: library fines, tuition fees, NSF cheques, etc. Contact the Bookstore:

  • I have been accepted, but I am an international student and I haven’t received my study permit yet. Can I register for classes?

    No. You need to be authorized to study in Canada before course registration. If you do not receive your study permit by the add/drop/change deadline, contact your Education Advisor or the Admissions office to defer you start date to the next term.

  • I have chosen the classes I want. What next?

    Print your class schedule and tuition and fees invoice. Pay the tuition and fees before the deadline.

BC Transfer Guide

Tuition and Fees

Registrar Services

  • I took some courses at another post secondary institution in BC. Can I transfer these courses to Alexander College? What is the process?

    Yes, students who wish to transfer credit from another BCCAT member institution are required to submit a completed Transfer Request Form and an official transcript from the transferring institution to the Office of the Registrar. Transferability of courses with the BC Post-Secondary Transfer System is determined by articulation agreements between member institutions. Course transferability is viewable online using the BC Transfer Guide. The student will be notified by telephone or email of the outcome within 2-4 weeks.

  • I took some courses at another post secondary institution outside of BC or in a different country. Can I transfer these courses to Alexander College? What is the process?

    Alexander College does not generally accept courses taken outside of the BC Transfer System for credit. In exceptional circumstances, students may request to have such courses evaluated by the Dean.

    Students who wish to make this request should be advised that they are required to complete a Transfer Request form and also to provide an official transcript, detailed course outlines, and official English translations, if applicable. Course outlines are made available on the websites of some larger institutions, and/or from the Registrar office of the institution by request. Once provided, the course outline and official transcript will be submitted to the Dean for review. The Dean may also refer evaluation to the SASC member responsible for the subject area. The student will be notified by telephone or email of the outcome within 6-8 weeks.

Student Success Services

Student Life

Academic Advising

  • How do I make an appointment to see an Academic Advisor?

    To make an appointment with an Academic Advisor, please create an account at and book an appointment online :

    Book an Appointment Online

  • How can I find out if Alexander College courses will transfer to other colleges and universities in BC?

    The BC Transfer Guide ( is a tool that allows you to see how credit earned at one institution in BC will transfer to another. If you would like help interpreting the results of a BC Transfer Guide search, an Academic Advisor will be happy to assist you.

  • What are the requirements for completing an Associate’s Degree program at Alexander College?

    All of Alexander College’s Associate Degree programs have different requirements. To review your degree’s requirements and make a plan for successful completion of your program, please make an appointment to see an advisor one-on-one.

  • How do I apply to graduate?

    Simply make an appointment to see an Academic Advisor, who will review your degree requirements and assess your eligibility for graduation. The advisor will help you fill out an Application for Graduation form, and will then file the form until your final grades come out at the end of term, when your graduation can be processed.

  • How do I know if I should withdraw from a course or not?

    Withdrawing from a course is often a difficult decision. Some reasons that students withdraw include academic difficulty, family/personal issues, or health reasons. Choosing to withdraw is a very personal decision and it is highly recommended that you speak with your instructor and see an Academic Advisor before you decide.

    If it is past the Add/Drop course date and you are struggling with a course or worried that it will negatively affect your GPA, you have the option to withdraw from the course. You must decide to withdraw before the withdraw deadline. The withdraw deadline is posted on the bulletin boards on campus and on the Alexander College website each term. You can also check with Admissions Officers, Enrolment Advisors or Academic Advisors about the withdraw deadline for the current semester.

    Once you have withdrawn from a course, you cannot reverse this decision. (i.e., if you change your mind and decide you want to take the course after all, you will have to wait and take the course again in a later term.)

Looking to start the application process? Apply to AC here
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