The Office of the Registrar

The Office of the Registrar administers policy and procedure, and oversees many areas of the College administration, including; admissions, registration, registrar services, financial aid, credit transfer, grades, performance standards, academic records, and more.

The Office of the Registrar is the primary point of contact between students and the College administration.


Inquiries? Visit us in person, or contact us by phone or email

Burnaby Campus – offices #103-104

Hours of Operation: Monday to Friday 8:30am – 4:00pm

Tel.: (604) 435.5815 Fax: (604) 435.5895


Vancouver Campus – office #V203

Hours of Operation: Monday to Friday 8:30am – 4:00pm

Tel.: (604) 681.5815 Fax: (604) 681.5819


By Email:



Document Submission

Submit documents in person or by mail to either location:

Alexander College
Office of the Registrar
101-4603 Kingsway
Burnaby, BC  V5H 4M4  


Alexander College
Office of the Registrar
100-602 West Hastings Street
Vancouver, BC  V6B 1P2  



Step-by-Step Admissions Guide

  1. Choose your program
    • Check [link]to ensure that you meet the admission requirements
    • Refer to the important dates page to determine application deadlines and term start dates.


  1. Gather your documents


  1. Submit your application
    • Visit either campus and meet with an Enrolment Advisor. The Enrolment Advisor will help you put together your application documents, and instruct you how to pay the application fee of $200. When your application is complete and the application fee has been paid, the Enrolment Advisor will submit your application to the Admissions office.
    • If you are unable to visit in person, you may send your application by email. If you have already communicated with and know the contact information for your Enrolment Advisor, you may email your application documents to them directly [see directory]. If you have not communicated with one of our Enrolment Advisors, you may send your application to Your application will be forwarded to an available Enrolment Advisor, who may contact you if any further documentation or information is needed. If you are emailing or mailing your application, please include your credit card information on the payment section of the application form.


  1. Receive welcome letter
  • Admissions decisions are made within 1-2 business days.
  • If your application is approved, your Enrolment Advisor will provide you with an official Welcome letter and information package. The information package will provide instructions for logging into your AC Online account and registering for courses.


  1. Log in to AC Online to activate your account
  • Visit and enter your username and password. Your username is your application or student ID number (you can find this number at the top of your Welcome letter). The password is your last name (i.e. family name) in lowercase letters.


  • After logging in for the first time, you will be asked to verify your email address and then to change your AC Online password for security reasons.


After you have logged into AC Online, you are ready to register!

See an Academic Advisor to help with course selections, register, pay your tuition fees, and attend the Student Orientation session.



Admissions FAQs

What kind of documents do I need to submit with my application?

The following documents are required for admission:

Official high school transcript, in English, or with an official or notarized English translation, which shows the results for the last three years of high school. Students still in Grade 12 may apply before graduation, and once graduated are required to submit a final official transcript before course registration.

Official high school graduation certificate, in English, or with an official or notarized English translation.

English test results (TOEFL, IELTS, or equivalent) if applicable.

All other official post secondary transcripts from other Canadian institutions, if applicable.

Admission with Unofficial Documents form, if applicable

Additional Required Documents **All items below are photocopied to the student file.

Passport photo and info page

Study permit / student visa / PR card / Canadian citizenship

Medical insurance coverage

I do not have my original transcript, is that ok?

Yes. Alexander College allows for the Admissions process to be completed based on unofficial or photocopied academic documentation (e.g. transcripts, test results, etc). Applications are not considered complete, however, until all official copies of necessary supporting documentation have been submitted.

If you are submitting unofficial or photocopied documents with your application, they must be accompanied by a completed Admission with Unofficial Documents form. The form can be found online, at

I do not have any proof of English proficiency, am I eligible to apply?

Yes. You can be admitted without proof of English proficiency, however you will be required to write an English Placement Test (EPT) to determine your English proficiency prior to course registration. EPT sittings are held Monday-Friday afternoons at alternating campus locations. If you need to sit for an EPT, please see your Education Advisor for a permission form.

The cost of one EPT is included with the application fee.

I did not graduate from high school. Can I study at Alexander College?

Yes. If you will be over the age of 19 on the first day of classes you can be admitted as a mature student. You will not be required to submit a graduation certificate, but you will still be expected to provide transcripts for your last 3 years of study.

I am an international student. Do I need to submit any special documents?

Yes. International students require a couple of additional documents.

  • A study permit is required prior to course registration.
  • A certified English translation is required for any application documents that are not in the English language.

I have already completed some post secondary courses at another institution. Should I submit a transcript for those courses?

Yes. Full academic disclosure is required during the admissions process. This means that you must give a complete record of your studies in the past 3 years and cannot choose to omit records for studies taken within the same time period.

When is the application deadline?

Admission remains open until the end of the second week of classes in a regular term, and the end of the first week of classes in the Spring and Summer Intensive term. This date is called the add/drop/change deadline. Some courses can fill quickly, and we encourage new students to submit applications as soon as possible in order to have the greatest course selection.

Important dates can be viewed online at

How much is the application fee?

The application fee is $150.00

How should I submit my application?

There are 3 methods for submitting your application:

In person or by mail: Vancouver Campus: Registrar Services 100 – 602 West Hastings Street, Vancouver, BC, V6B 1P2 Tel. (604) 681 – 5815

Burnaby Campus: Office of the Registrar 101 – 4603 Kingsway, Burnaby, BC, V5H 4M4

By email:

How will I know if my application is approved?

Once the Education Advisor submits your complete application for admission to the Admissions department, an admissions decision will be made quickly. If you submit your application in person, an admissions decision will be made within half a business day. If you submit your application by email or mail, an admissions decision will be sent to you within 2 business days.

If you are admitted to the College, your Education Advisor will provide you with a Welcome Package. The Welcome Package includes a letter to confirm your acceptance, as well as contact information and registration instructions.

I have been admitted, now what?

Congratulations! Follow the instructions in your Welcome Package to log onto and set up your new AC Online account. Within your AC Online account, you can view the Semester Registration page, billing, document ordering, and more. Once you have set up your AC Online account, it is time to register for courses.


Registrar Services FAQs

I took some courses at another post secondary institution in BC. Can I transfer these courses to Alexander College? What is the process?

Yes, students who wish to transfer credit from another BCCAT member institution are required to submit a completed Transfer Request Form and an official transcript from the transferring institution to the Office of the Registrar. Transferability of courses with the BC Post-Secondary Transfer System is determined by articulation agreements between member institutions. Course transferability is viewable online using the BC Transfer Guide. The student will be notified by telephone or email of the outcome within 2-4 weeks.

I took some courses at another post secondary institution outside of BC or in a different country. Can I transfer these courses to Alexander College? What is the process?

Alexander College does not generally accept courses taken outside of the BC Transfer System for credit. In exceptional circumstances, students may request to have such courses evaluated by the Dean.

Students who wish to make this request should be advised that they are required to complete a Transfer Request form and also to provide an official transcript, detailed course outlines, and official English translations, if applicable. Course outlines are made available on the websites of some larger institutions, and/or from the Registrar office of the institution by request. Once provided, the course outline and official transcript will be submitted to the Dean for review. The Dean may also refer evaluation to the SASC member responsible for the subject area. The student will be notified by telephone or email of the outcome within 3-6 weeks.