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Welcome to the Office of the Registrar

The Office of the Registrar provides a wide range of non-academic student support services, helping students to navigate their program of study from the point of admissions all the way through to graduation.

Our team of administrative professionals are committed to providing timely and accurate information and services to students. We are responsible for administering many of the institution’s administrative policies and procedures, and strive to do so while upholding to a high standard of care, compassion, and fairness for all students.

Some of Our Student-Facing Services Include:

  • Post-Admissions inquiries (e.g., corrections, placement, etc.)
  • Assessment Testing – English Placement Test (EPT), Math Placement Test (MPT)
  • Student Financial Aid (e.g., StudentAid BC or other provincial funding programs)
  • Course Registration (e.g., course eligibility, registration system support, prerequisite waivers or exemption requests, etc.)
  • Student Records (e.g., information corrections or changes, program changes, document submission and document ordering)
  • Medical insurance  (e.g., enrollment for medical insurance coverage, inquiries about coverage)
  • Study authorization (submission of study authorization documents, general inquiries about requirements to study)
  • Forms, letters, and transcripts (submission of forms, requests for letters, certifications, transcripts)
  • Grades and Academic standing (e.g., grade correction, academic standing and recognition)
  • Transfer Credit (request to transfer credit from a previous institution)
  • Graduation (e.g., confirmation of eligibility, program GPA calculation, application for Graduation assistance)
  • and more…

Meet the Team

Andrea Adorjan
Officer
Student Records

Andrea Adorjan

a.adorjan@alexandercollege.ca

As an Officer specializing in Student Records, Andrea supports students with records inquiries including questions about grades and academic standing, transcripts and letters, document authentication, privacy and access to records, personal information and changes to personal information, program changes, etc.

Claudia Gonzalez Calvillo
Student Records Clerk

Claudia Gonzalez Calvillo

c.gonzalez@alexandercollege.ca

As Student Records Clerk, Claudia works with physical and digital student files and records, ensuring secure retention of records including admission documents, transcripts, test scores, and other confidential student documents. She also supports the Student Records team in the fulfilment of orders for an official transcript.

Debora Ross
Senior Officer
Student Records
Transfer Credit and Graduation

Debora Ross

d.ross@alexandercollege.ca

As a Senior Officer specializing in Student Records, Debora supports students with student records inquiries including questions about grades and academic standing, transcripts and letters, privacy and access to records, personal information and changes to personal information, program changes, etc. Behind the scenes Debora takes a leading role in student Records initiatives, training team members, running workshops for students, and making sure that our Records services are functioning optimally.

Eva Hall
Senior Officer
Admissions and Placement Testing, Office of the Registrar

Eva Hall

e.hall@alexandercollege.ca

As a Senior Officer specializing in Admissions, Eva supports students and staff with all forms of inquiry related to admissions processing and requirements, placement testing and financial aid. Behind the scenes Eva takes a leading role in Admissions initiatives, training team members, running workshops for students, and making sure that our Application services and processes are functioning optimally.

Henna Harpreet Manhas
Officer
Admissions and Placement Testing

Henna Harpreet Manhas

l.manhas@alexandercollege.ca

As an Officer specializing in Admissions, Lawson supports students and staff with all forms of inquiry related to admissions processing and requirements, placement testing and financial aid. Behind the scenes Lawson is busy evaluating new applications for admission from around the world, invigilating placement tests, running workshops for students, and more.

Isabella Hartman
Officer
Course Registration

Isabella Hartman

i.hartman@alexandercollege.ca

As an Officer specializing in Course Registration, Isabella provides direct support to students with all inquiries related to course registration, and provides in-person assistance at the Registrar and Enrolment Services counter, as well as by phone and email.

Jasmina Dizdarevic
Officer
Student Records

Jasmina Dizdarevic

j.dizdarevic@alexandercollege.ca

As an Officer specializing in Student Records, Jasmina supports students with records inquiries including questions about grades and academic standing, transcripts and letters, document authentication, privacy and access to records, personal information and changes to personal information, program changes, etc.

Jasmine Liu
Course Registration Assistant

Jasmine Liu

j.liu@alexandercollege.ca

As Course Registration Assistant, Jasmine provides direct support to students with all inquiries related to course registration, and provides in-person assistance at the Registrar and Enrolment Services counter, as well as by phone and email.

Jessica Charbonneau
Officer
Student Records

Jessica Charbonneau

j.charbonneau@alexandercollege.ca

As an Officer specializing in Student Records, Jessica supports students with records inquiries including questions about grades and academic standing, transcripts and letters, document authentication, privacy and access to records, personal information and changes to personal information, program changes, etc.

Joanne Lisa Wu
Officer
Course Registration

Joanne Lisa Wu

j.wu@alexandercollege.ca

As an Officer specializing in Course Registration, Joanne provides support to students with all forms of inquiry related to course registration systems and policies, coordinates student appeals, and more. She also provides in-person assistance at the Registrar and Enrolment Services counter, as well as by phone and email. Behind the scenes, Joanne supports the Course Registration team with course changes and cancellations, notices to students, and special projects.

Lauren Wallace
Senior Officer
Course Scheduling and Registration, Office of the Registrar

Lauren Wallace

l.wallace@alexandercollege.ca

As a Senior Officer specializing in Course Registration, Lauren provides support with course changes and cancellations, and supports students with all forms of inquiry related to course registration systems, policies, appeals, and more. Behind the scenes Lauren takes a leading role in course registration appeals, systems, and troubleshooting, as well as training team members, running workshops for students, and making sure that our course registration processes are functioning optimally.

Le Hai Phuong (Phoenix) Hoang
Officer
Admissions and Placement Testing

Le Hai Phuong (Phoenix) Hoang

p.hoang@alexandercollege.ca

As an Officer specializing in Admissions, Phoenix supports students and staff with all forms of inquiry related to admissions processing and requirements, placement testing and financial aid. Behind the scenes Phoenix is busy evaluating new applications for admission from around the world, invigilating placement tests, running workshops for students, and more.

Olina Zhou
Course Registration Assistant

Olina Zhou

o.zhou@alexandercollege.ca

As Course Registration Assistant, Olina provides direct support to students with all inquiries related to course registration, and provides in-person assistance at the Registrar and Enrolment Services counter, as well as by phone and email.

How to Contact the Office of the Registrar

Drop in During Office Hours

Location Address Hours
Main Campus – Burnaby Room number(s) 202-208 Monday to Friday 9:00am-4:00pm
Location Address Hours
Vancouver Campus Room number(s) 203 Monday to Friday 9:00am-4:00pm
Please note that Registrar’s office services at Vancouver campus are limited. We are not able to accept or distribute original documents, conduct assessment testing, transfer credit or graduation services at this location. For these services, please visit the main campus in Burnaby.

By Mail & Phone

Location Address Phone
Main Campus – Burnaby 4805 Kingsway, Burnaby, BC, V5H 4T6 (604)435-5815

By Email

Admissions Unit Registration Unit Student Records Unit
General mailbox:
admissions@alexandercollege.caPlacement testing services:
placementtesting@alexandercollege.ca
General mailbox:
registration@alexandercollege.ca
General mailbox:
studentrecords@alexandercollege.caGraduation:
graduation@alexandercollege.ca
Transfer Credit Unit Registrar MyAC Support
General mailbox:
transfercredit@alexandercollege.ca
General mailbox:
registrar@alexandercollege.ca
General mailbox:
myacsupport@alexandercollege.ca