We provide non-academic support services for students, beginning from the point of admissions all the way through to graduation.
Our team of staff are committed to providing timely and accurate information to students; we are here to help students navigate administrative services, policies, and procedures related to (for example):
Dayna is a member of our Student Records team in the Office of the Registrar. She completed her undergraduate studies at Wilfrid Laurier University, focusing on Spanish. Dayna contributes experience in administration to our team. She most enjoys supporting students by resolving any issues that arise allowing students to feel both relieved and confident that she will be able to assist them in the future.
As an Officer specializing in student records, Dayna supports students with student records inquiries including questions about grades and academic standing, transcripts and letters, privacy and access to records, personal information and changes to personal information, program changes, etc. Behind the scenes Dayna is busy processing paperwork, archiving records, and assisting other units with various functions including admissions and registration.
Debora is a senior member of our Student Records team in the Office of the Registrar. She completed her undergraduate studies at Simon Fraser University focusing on English and World Literature. Debora contributes experience in customer service and event coordination to our team. She most enjoys supporting students by meeting with students to preliminarily confirm graduation eligibility or helping students with any of their document inquiries.
As a Senior Officer specializing in Student Records, Debora supports students with student records inquiries including questions about grades and academic standing, transcripts and letters, privacy and access to records, personal information and changes to personal information, program changes, etc. Behind the scenes Debora takes a leading role in student Records initiatives, training team members, running workshops for students, and making sure that our Records services are functioning optimally.
Eva is a senior member of our Admissions team in the Office of the Registrar. She completed her undergraduate studies at SFU focusing on Sociology and Anthropology. Eva contributes experience in test centre services to our team. She most enjoys supporting students by helping to problem-solve and contributing positive interactions throughout a student’s educational experience.
As a Senior Officer specializing in Admissions, Eva supports students and staff with all forms of inquiry related to admissions processing and requirements, placement testing and financial aid. Behind the scenes Eva takes a leading role in Admissions initiatives, training team members, running workshops for students, and making sure that our Application services and processes are functioning optimally.
Katja is a member of our Admissions team in the Office of the Registrar. She completed her undergraduate studies at the University of Victoria focusing on Psychology. Katja contributes experience in student support from her time working in residence life at UVic to our team. She most enjoys supporting students by helping them to feel connected to their community and encouraging them to reach their fullest potential.
As an Officer specializing in Admissions, Katja supports students and staff with all forms of inquiry related to admissions processing and requirements, placement testing and financial aid. Behind the scenes Katja is busy evaluating new applications for admission from around the world, invigilating placement tests, running workshops for students, and more.
Lauren is a senior member of our Course Registration team in the Office of the Registrar. She completed her undergraduate studies at SFU focusing on World Literature and French. Lauren contributes experience in editing, writing and running student-oriented events to our team. She most enjoys supporting students by helping them navigate registration so that they can achieve their academic goals.
As a Senior Officer specializing in Course Registration, Lauren provides support with course changes and cancellations, and supports students with all forms of inquiry related to course registration systems, policies, appeals, and more. Behind the scenes Lauren takes a leading role in course registration appeals, systems, and troubleshooting, as well as training team members, running workshops for students, and making sure that our course registration processes are functioning optimally.
Madison is a member of our Course Registration team in the Office of the Registrar. She completed her undergraduate studies at UBC Okanagan focusing on Earth and Environmental Sciences with a minor in Geography. Madison contributes experience in student advising and event facilitation to our team. She most enjoys supporting students by trying to offer solutions to stressful or confusing situations so that students can focus on enjoying their time at Alexander College.
As an Officer specializing in Course Registration, Madison supports students with all forms of inquiry related to course changes, cancellations, prerequisites, policies, appeals, etc. Behind the scenes Madison is busy troubleshooting registration inquiries, running workshops for students, and providing personal assistance to students by email, student help line, and web chat.
Le Hai Phuong (Phoenix) is a member of our Student Records team in the Office of the Registrar. She completed her undergraduate studies at Fairleigh Dickinson University focusing on Hospitality and Tourism.
Phoenix works primarily behind the scenes to organize high volumes of paper flow, filing, incoming and outgoing mail, verification of original documents, student file archiving, and more.
How to Contact the Office of the Registrar
Drop in During Office Hours
Registrar and Enrolment Services counter is now open at the new Burnaby campus, 4805 Kingsway, Burnaby!
