The Office of the Registrar provides a wide range of non-academic student support services, helping students to navigate their program of study from the point of admissions all the way through to graduation.
Our team of administrative professionals are committed to providing timely and accurate information and services to students. We are responsible for administering many of the institution’s administrative policies and procedures, and strive to do so while upholding to a high standard of care, compassion, and fairness for all students.
As an Officer specializing in Student Records, Andrea supports students with records inquiries including questions about grades and academic standing, transcripts and letters, document authentication, privacy and access to records, personal information and changes to personal information, program changes, etc.
As Student Records Clerk, Claudia works with physical and digital student files and records, ensuring secure retention of records including admission documents, transcripts, test scores, and other confidential student documents. She also supports the Student Records team in the fulfilment of orders for an official transcript.
As a Senior Officer specializing in Student Records, Debora supports students with student records inquiries including questions about grades and academic standing, transcripts and letters, privacy and access to records, personal information and changes to personal information, program changes, etc. Behind the scenes Debora takes a leading role in student Records initiatives, training team members, running workshops for students, and making sure that our Records services are functioning optimally.
As a Senior Officer specializing in Admissions, Eva supports students and staff with all forms of inquiry related to admissions processing and requirements, placement testing and financial aid. Behind the scenes Eva takes a leading role in Admissions initiatives, training team members, running workshops for students, and making sure that our Application services and processes are functioning optimally.
As an Officer specializing in Admissions, Lawson supports students and staff with all forms of inquiry related to admissions processing and requirements, placement testing and financial aid. Behind the scenes Lawson is busy evaluating new applications for admission from around the world, invigilating placement tests, running workshops for students, and more.
As an Officer specializing in Course Registration, Isabella provides direct support to students with all inquiries related to course registration, and provides in-person assistance at the Registrar and Enrolment Services counter, as well as by phone and email.
As an Officer specializing in Student Records, Jasmina supports students with records inquiries including questions about grades and academic standing, transcripts and letters, document authentication, privacy and access to records, personal information and changes to personal information, program changes, etc.
As Course Registration Assistant, Jasmine provides direct support to students with all inquiries related to course registration, and provides in-person assistance at the Registrar and Enrolment Services counter, as well as by phone and email.
As an Officer specializing in Student Records, Jessica supports students with records inquiries including questions about grades and academic standing, transcripts and letters, document authentication, privacy and access to records, personal information and changes to personal information, program changes, etc.
As an Officer specializing in Course Registration, Joanne provides support to students with all forms of inquiry related to course registration systems and policies, coordinates student appeals, and more. She also provides in-person assistance at the Registrar and Enrolment Services counter, as well as by phone and email. Behind the scenes, Joanne supports the Course Registration team with course changes and cancellations, notices to students, and special projects.
As a Senior Officer specializing in Course Registration, Lauren provides support with course changes and cancellations, and supports students with all forms of inquiry related to course registration systems, policies, appeals, and more. Behind the scenes Lauren takes a leading role in course registration appeals, systems, and troubleshooting, as well as training team members, running workshops for students, and making sure that our course registration processes are functioning optimally.
As an Officer specializing in Admissions, Phoenix supports students and staff with all forms of inquiry related to admissions processing and requirements, placement testing and financial aid. Behind the scenes Phoenix is busy evaluating new applications for admission from around the world, invigilating placement tests, running workshops for students, and more.
As Course Registration Assistant, Olina provides direct support to students with all inquiries related to course registration, and provides in-person assistance at the Registrar and Enrolment Services counter, as well as by phone and email.
How to Contact the Office of the Registrar
Drop in During Office Hours
Location
Address
Hours
Main Campus – Burnaby
Room number(s) 202-208
Monday to Friday 9:00am-4:00pm
Location
Address
Hours
Vancouver Campus
Room number(s) 203
Monday to Friday 9:00am-4:00pm
Please note that Registrar’s office services at Vancouver campus are limited. We are not able to accept or distribute original documents, conduct assessment testing, transfer credit or graduation services at this location. For these services, please visit the main campus in Burnaby.
