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Update for Winter 2022

online library services
in-person library services

Online library services are available Monday to Friday from 8am-4pm starting January 10th, 2022.

Prior to January 10th, the Library will be open for our between semester hours; please check the Alexander College Library home page for more information.


Borrowing

AC students, faculty, and staff are permitted to borrow physical library materials such as:

  • Books,
  • DVDs,
  • Laptops,
  • and more.

All library users are required to provide their ID card when withdrawing books from the library. Photo ID with student number is also acceptable. All users are responsible for all items on their library account. It is the user’s responsibility to check due dates.

Holds & Recalls

AC Library users can place holds on items that are not currently on the shelves. To do this, library users will need to go to the catalogue and search for the item and select “place hold”. To complete the request, users will need to sign into their library account with their student number and last name (same login as databases). When a user places a hold on an item that is already checked out by another user it is called a ‘recall’. Items that have been recalled cannot be renewed as someone else is waiting for the item. If you have questions on how to place a hold on an item or if one of the items you have on your account can be renewed, please ask our library staff.

Renewals

A renewal is when a library user has an item out on their account, but would like to have the item past it’s original due date. Renewals are permitted when there is no one else officially waiting (on hold) for the item(s). Students can renew their items in person, by email (library@alexandercollege.ca), or by phone (604-558-7369).


 

Loan Periods

All library users are responsible for returning all items borrowed from the library on time and in good condition. The due date will either be communicated orally or when possible a date stamp will be used. Students are allowed to renew books up to 2 times, however, if the book is recalled the student must return the book on its original due date.

Item Type Library Loan Periods
Non-Fiction 21 Days
Fiction 21 Days
Course Reserves (textbooks & films)* 3 Hours (or as directed by instructor)
Previous Edition of Textbooks 7 Days
DVDs 7 Days
Video Games 3 and 7 Days
Audio Visual Equipment* 4 Hours
Laptops* 4 Hours
Short Term Loans 3 Days
Reference (dictionaries) 3 Hours
Language Books (French & Spanish) 7 Days
*Students will not be permitted to borrow 3 or 4 hour items (such as textbooks, AV equipment, or laptops) as of 10min before closing

Late Policies

All library items must be returned to the library on time. Any items that are late will result in suspension of borrowing privileges until all late items are returned to the library. Unreturned overdue items may also result in other College services and privileges being revoked, based on administrative discretion. Students who have any monetary fines on their account must settle the balance before graduation (will not be able to order graduation documents or alumni card). All items must be returned either to a library staff member directly or to the library return book bin at the circulation desk.

Item Type Library Loan Periods Late Fee/Policy
Books 21 Days $0
Course Reserves (textbooks & films) 3 Hours (or as directed by instructor) $2/hr and max $20 per item
Previous Edition of Textbooks 7 Days $2/day to a maximum of $20 per item
DVDs 7 Days $0
Video Games 3 and 7 Days $0
Audio Visual Equipment 4 Hours $2/hr and max $20 per item
Laptops 4 Hours $20/hr and max $100 per item
Short Term Loans 3 Days $2/day to a maximum of $20 per item
Reference (dictionaries) 3 Hours $0
Language Books (French & Spanish) 7 Days $0
Inconvenience & Processing Fees may apply to any item type.
Lost charges will be applied for items more than 30 days overdue.
Any items that are late will result in suspension of borrowing privileges until all late items are returned to the library. Students with fines on their accounts must pay the fine at Bookstore before they can check out any other Library materials.
Unreturned overdue items may also result in other College services and privileges being revoked, based on administrative discretion.
Students who have any monetary fines on their account must settle the balance before graduation. Failure to do so will effect student’s ability to order graduation documents or an alumni card.


Lost and Damaged Items

Any item more than three months overdue is considered lost. Replacement costs include the current price of the item, new, (or, if this is not available, a default price).

If library materials have suffered abnormal wear and tear, the borrower will be responsible for the associated replacement cost. Library staff members are responsible for using their judgment to decide what abnormal wear and tear is.


Computer Use & Laptops

AC students are permitted to use the computers in the library to support their studies. More information on the student computer use policy can be found on our policy page.

Laptop Lending

In partnership with ACSA and Student Life, the AC Library is proud to announce our laptop lending program! 17 laptops will be available for 4 hour student borrowing. Before you borrow a laptop, please review and agree to our laptop lending policies by completing the form below:

For more information on laptop lending policies, please see our policy page.


Study Rooms

The Library has 2 study rooms with priority booking for students. Students must book the rooms online in order to use the spaces. Late bookings (by more than 15min) may be re-booked for another group.

Study Room Policy

  1. Students must have the room booked before entering (for questions – please check in with library staff at the circulation desk).
  2. Only 4 students are allowed in the room at one time for a maximum of 2 hours.
  3. Cleaning supplies will be provided in each room, users are asked to clean tables, chairs, white boards, and door knobs before leaving. Each booking will have an extra 15min after the reserved time for cleaning.
  4. The door must be unlocked at all times.
  5. No extra chairs or tables may be brought into the room. Chairs and tables do not leave the room.
  6. Students must leave the room clean and ready for the next student’s use.
  7. If you are 15 minutes late to your booked time, your booking may be given to a different group.
  8. If there is no one in the room for longer than 15 minutes, we will assume you are finished with the room and will give it to the next booked group.
  9. No sleeping/napping in the study room.
  10. No food or drink in the study room.

Failure to comply with these rules will result in one formal warning and any subsequent warnings will be followed by suspension for room booking privileges for the remainder of the semester.


Research Help

AC students can obtain research help online by booking a 1-1 appointment with an AC Library staff member. Instructions oh how to book an appointment can be found below or by watching our how-to video. AskAway online chat is another option for research help from trained library professionals. Links can be found at the top and bottom of most library webpages. There are also a variety of Research Guides, videos, infographics, and activities on the Library Research Help page which can be used by students independetly to learn how to conduct research at the college/university leve. Students can also phone or email in research and reference questions, and in some cases may be directed to relevant resources. However, it is usually best to book an appointment.

Book an Online appointment
  1. Go to the Writing and Learning Center webpage, and scroll down to ‘Book an Appointment’. Click ‘Sign Up’ if you do not yet have a WLC account.
  2. Click ‘Login’. Enter your email address and password for your WLC account.
  3. Click on Schedule 09. ONLINE Library Research Help for a virtual appointment. Click on Schedule 08. IN PERSON Library Research Help for an appointment in-person (on campus).
  4. Find a white box, which means the time slot is free for you to book. Click on the box, and fill out the information. Be sure to put as much detail as you can in the “What would you like to work on today?” section.
  5. You will get an email to your email address with the appointment confirmation. It will tell you the date and time of your appointment, and the name of the Library staff member that you booked with.
  6. If you booked a virtual appointment, click on link in your email at the date and time of your appointment. If you booked an in-person appointment, come to the Library desk at the date and time of your appointment.

Printing & Scanning

Printing and scanning services are available to AC students at the ACB campus Library. Please view the printing and scanning page for more information on how to use and cost.