Alexander College Logo

Updated for 2021-2022 Terms

Students must have either a verified photo in their myAC profile or a physical student ID to be eligible to write exams. Physical ID cards are required for in-person exams and borrowing physical library materials. Students writing in-person exams will need to visit the Library to get an AC Student ID card. Students wishing to get a physical ID will need to bring a government-issued ID (eg. passport, BC ID, Canadian driver’s license, or permanent residency card) to the Library.

A verified photo in myAC (a virtual ID) is required for any online or virtual exams. Students who are currently registered for the current term and who do not have a photo in their myAC profile need to fulfil the assignments in the AC Photo ID Canvas Course. Students who meet these criteria have been emailed. If this applies to you, please find the steps on what to do below:

  1. Accept the invitation to join the AC Photo ID Course on Canvas,
  2. Upload a copy of government photo ID (i.e., Passport, BC Drivers Licence or BC Services Card),
  3. Upload a photo for your myAC profile (follow photo requirements in course),
  4. Monitor your Canvas account for messages from course instructors (e.g., re-submit photo),
  5. Check your myAC profile for your photo once your assignments have been marked in the Canvas course.

The Library will be hosting a Zoom Room for virtual ID creation Tuesday, April 5th & Wednesday, April 6th from 9am – 4pm. If you have questions about the ID card process, please drop by during our Zoom Room Hours.

For questions please email library@alexandercollege.ca

PowerPoint instructions here ACPhotoIDPolicy_Students_2021_2022_PPT


Virtual ID FAQ

Q: I am not currently taking courses this term, do I need to upload a photo?
A: No. Only students enrolled in the current term who do not have a verified photo in their myAC account are invited to join the course and upload the required documents.

Q: My professor sent out an email saying we have to have a photo for exams, but I did not receive an email to join the AC Photo ID Course. How do I get in?
A: Only students enrolled in the current term who do not have a verified photo in their myAC profile have been contacted to join the course. If you have a photo in myAC you do not need to take further action.

Q: I uploaded the scanned copy of my government ID and a photo for my profile. Why do I not see a photo in myAC?
A: Check your messages in the Canvas course. You may not have uploaded clear images or your photo may not have been accepted. Make sure to follow all the guidelines for uploading ID and photos. Check your messages in Canvas frequently so that you do not miss any. You will know that your photo has been accepted once you pass the assignment. Give the staff some time to upload your photo. If you do not see your photo in your myAC profile after a few weeks once your assignments have been approved, please email library@alexandercollege.ca

Lost or Stolen Cards

Lost or Stolen Cards should be reported to the library. To obtain a new card a $25 replacement fee must be paid at the bookstore. Students must present the receipt at the library along with a approved form of government ID such as a Passport, BC identification Card/BC Drivers License with a photo, or Permanent Residency Card.

Replacement Cards

Replacement cards are issued at a cost of $25, tax included. To obtain a replacement card students must pay the fee a the bookstore and present the receipt at the library along with a approved form of government ID such as a Passport, BC identification Card/BC Drivers License with a photo, or Permanent Residency Card.

Expired Cards

Enrolled students can request a new student ID if their old ID has expired. Reprints for expired cards are issued for free. To obtain a replacement for an expired card students must present their expired card to the library. Students are unable to write exams with an expired card.