Welcome to your new Microsoft Office 365 student account, offered as a benefit of your enrollment at Alexander College. This Office 365 Quick Start Guide contains essential information that you will need to begin using your new Microsoft Office 365 account and make the most of its features.
Included in this guide are:
All students will receive an email with their Office 365 username and temporary password within 7 days of admission.
To log in to Microsoft Office 365, go to www.office.com
Enter the log in and temporary password from the email you received. If you need assistance with your log in and password, please contact Alexander College’s Office 365 Help Desk: firstname.lastname@example.org
Acceptable Use Policy
Description of the Service
Alexander College students are assigned a free Microsoft Office 365 account, which includes a free student email account, @myacmail.ca, as well as Outlook, Excel, PowerPoint, Word, OneDrive, and OneNote (collectively, the “Service”).
Activation of the Service
Office 365 accounts are assigned to students upon admission to Alexander College. Details for logging into Office 365 are included in the Offer of Admission package, which students receive by email upon admission.
Alexander College’s Office 365 accounts are for the exclusive use of admitted Alexander College students and alumni. Students and alumni must not allow any other person to access or use their Office 365 account.
Expelled students are not permitted to continue using their Office 365 account.
All students are responsible for the information they create, access, store, distribute and display through their Office 365 account. They are also responsible for adhering to Alexander College’s Student Misconduct Policy.
Misconduct includes (but is not limited to) any violation of Alexander College’s Student Misconduct Policy, as well as:
The Service is provided to students for personal and academic uses only. Using the Service for any business or commercial purposes is not permitted.
Alexander College collects personal email addresses from students during the application process and stores these email addresses as an alternate method of communication. After the point of admission, official communications from Alexander College are sent to the student’s @myacmail.ca email address.
Account Administration and Security
Microsoft, along with their service and data centre staff, manage Office 365 physical and logical security. The authentication and login credentials are managed by Alexander College. User IDs and passwords are not shared with Microsoft, the hosting service. Alexander College, the service provider has administrator access to our instance of Office 365 and controls our data.
The student accepts full responsibility for all consequences that may arise from their use of the Service, including any liability associated with their use of the Service and personal liability for any violation of law, regulation or policy arising from such use.
By using the Service, students agree to hold harmless and indemnify Alexander College from and against any claim arising from their use of the Service.
The Service is offered through a third party; therefore, use of the Service is at the student’s sole risk. Alexander College does not provide a guarantee of data security or an indemnity for data loss.
Students who suspect potential viruses, worms, spam or other electronic agents deployed by third parties with the intent of accessing or damaging the Service should immediately contact the IT HelpDesk at email@example.com for assistance.
Termination of the Service
Alexander College retains the right to terminate the Service at any time at its sole discretion.
Students who do not adhere to this Acceptable Use Policy may be subject to a misconduct reprimand and/or suspension or termination of their Office 365 privileges, without notice. As stated above, upon expulsion from Alexander College, expelled students immediately lose access to the Service.
For training and support using the Microsoft Office 365 suite of software applications, the Writing & Learning Centre offers asynchronous training workshops, video tutorials, and 1:1 training for students.
Office 365 Help Desk
The Office 365 Help Desk provides support for:
Hours of Operation: Monday-Friday, 9:00 am- 5:00 pm PST.
By Email: firstname.lastname@example.org
One on One Appointments
Alternatively, you can book a one on one appointment with a CPSC tutor through WCOnline via schedule 04 ONLINE CPSC. To do so, you’ll need a WCOnline account. https://alexander.mywconline.com/
Software Skills Canvas Course – https://canvas.alexandercollege.ca/courses/349
The Software Skills Canvas course, developed by the Writing and Learning Centre, is a public access course which Alexander College students, staff and faculty can use to learn more about Office 365 and Zoom. Here, you can find helpful tutorials which cover topics of different programs. Sample topics include:
The Software Skills Canvas course is regularly updated, so keep an eye out for new content.
The IT Help Desk supports Alexander College students with basic troubleshooting questions about their computers and software.
IT Help Desk
To get in touch with the IT Help Desk, you may phone or email during regular business hours.
Hours of Operation: Monday-Friday, 9:00 am- 5:00 pm PST.
By Phone: 604-558-6198
By Email: email@example.com
Scope of Service:
*Please note that Alexander College is not liable for computer hardware or software issues.
For more information, please visit: https://alexandercollege.ca/student-success/it-helpdesk-support/