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FormsAccommodationsBereavementAttendanceComplaintsDeferralsMisconductContact


Introduction

The Office of Student Affairs at Alexander College is designed to uphold and enforce the various policies and processes in place at the College as they relate to students and to advocate for students when they need help.

This means, in broad terms, assisting students encountering a barrier to their studies by reviewing exceptional circumstances at the level of the individual – this may arise in terms of appeals, accommodations, accessibility, complaints, and various other student interactions across departments within Alexander. In upholding policy, The Office of Student Affairs is also the touchstone for student conduct, both non-Academic and Academic, and through the Director of Student Affairs coordinates, when necessary, suspensions and expulsions to that end.


Forms

Academic Appeal

Accommodations

Attendance Policy Request

Bereavement Leave Request

Complaint Report

Final Grade Appeal

Midterm Exam Deferral Request


Accommodations

Not everyone is the same in terms of their abilities, and sometimes in order for a student to be successful in a course, a student will need some help to meet the basic expectations of the class. If you are coming to the College with some kind of a barrier or disability, whether this is medical, physical or cognitive, the Office of Student Affairs coordinates with yourself, the staff and faculty to make sure that you can do well in your classes. We don’t share your personal information, but we do find means of connecting you to the resources you need to be successful in your studies.

Examples of Accommodations offered by Alexander College include but are in no way limited to:

  • Providing a note taker in class
  • Allowing for extra time on exams, tests and quizzes
  • Providing adaptive technologies to help you in class ( for hearing, vision, mobility, etc)
  • Offering 1:1 tutoring services
  • Ensuring exemption from formal attendance requirements / tardiness
  • Providing a separate, isolated location for the purpose of examination

The official college policy on Accommodations is:

“Students who have a disability or medical/psychological concern (e.g., a chronic illness) that may affect their attendance or participation in class must establish their need for accommodation with the Director of Student Affairs by the end of the third week of the term. If the student does not notify the administration in time, no accommodations will be granted for the student during that term.

Each student applying for accommodation will be considered individually, on a case-by-case basis, with respect and confidentiality. Instructors will make provisions as mutually agreed upon by themselves and the student.”


Bereavement

Alexander College acknowledges that losing a family member or close relative can impact a student emotionally, as well as their academic standing. In order to promote your well-being, the College has developed the Bereavement Policy to grant emergency leave immediately following the death of a close relation to allow time for students to deal with their grief and bereavement and/or attend funeral services.  This policy is enacted through the use of the Bereavement Leave Request Form, which can be accessed by students through the front desk and to be submitted to the academic process coordinator at the respective campus.

If you have questions regarding the form or how to fill it out, please connect with the Office of Student Affairs and we can assist you during this challenging time. It’s also important to note that consideration for bereavement leave may also be given if a family member is terminally ill or in palliative care, and these instances will be considered on a case by case basis.

Notification must be made within one week of the death occurring though exceptions may be made on a case by case basis. The Director of Student Affairs or the Health and Wellness Counsellor, if applicable, will provide a written notice to your instructors regarding the situation and provide Accommodations for missed work.


Attendance

In Alexander College classes, the instructor sets an attendance standard that is required in classrooms with various consequences (such as deduction of participation grade or not being allowed to write your final exam) as decided upon by the instructor, and attendance management is enforced by the Office of Student Affairs. Notwithstanding any Accommodation provided by the school in the first three weeks of the term, this policy applies to all University Transfer courses. Attendance for EAP classes, however, is set at a firm 75%, and in UPRE a 90% attendance is required. If you don’t meet this attendance requirement in English or EAP, you cannot write your final exam.

These levels of attendance are mandatory, and no exceptions will be made (including for doctor’s notes) without an accompanying appeal, which is also coordinated through the Office of Student Affairs. The attendance appeal form may be accessed by a student via the front desk. These appeals, as with others, will be provided to the relevant Academic Process Coordinator with a determination to be made under the advisement of different departments throughout the college. Cases of a difficult nature will be presented to the Director of Student Affairs for a final determination.


Complaints

Alexander College students have expectations of the school that are not always met to their satisfaction, or sometimes notice areas where the college could strive for improvement. When this occurs, students have a responsibility to let the college know when they have identified these opportunities for the College’s development. Similarly, the College maintains an obligation to respond to student Complaints that are received through official channels.

The Office of Student Affairs provides students with this outlet for expressing these concerns, for investigating on their behalf the legitimacy of these Complaints, for advocating for students and for seeking resolutions to help improve the student experience and the school overall. Complaints can cover anything to do with the college, including processes, facilities or interactions with staff or faculty.

Like with other advocacy processes, students may pick up a form at the front desk of either campus and then submit this to the academic process coordinator. You will be contacted shortly thereafter for an appointment if necessary to discuss what the outcome of the complaint will be.


Deferrals

The Office of Student Affairs, as a type of Accommodation, provides advocacy for students in the form of deferrals for exams – in other words, changing the time of the exam in extreme circumstances when the student cannot attend at the regularly scheduled time.

Students may submit a formal request to defer the date of a final or midterm examination when circumstances beyond their control prevent them from attending. The request must be in writing and must be approved by both a Director and the Instructor.

Requests will be granted only in exceptional circumstances such as a death in the family or a medical emergency. Any requests arising from poor planning or inconvenience, such as booking a flight before the exam schedule is published or conflict with another activity will not be approved.


Misconduct

A significant function of the Office of Student Affairs addressing the various forms of misconduct across the school and upholding all of the College’s official policies on Misconduct, which appear in the calendar. In all cases, instances of misconduct are reported on to the Office of Student Affairs where they are analyzed so the college can look to reduce these behaviors in later semesters.

Students are expected to conform to college standards in terms of behaviour, and failure to do so results in a misconduct report filed against the student which can have different types of consequences. There are generally two types of misconduct: Academic Misconduct and Non-Academic Misconduct.

Academic misconduct such as plagiarism, cheating, and misrepresentation, normally results in academic discipline ranging from a reprimand or assigning a failing mark to suspension or expulsion – more information about this can be found in the academic calendar as well as at the Writing and Learning Centre.

Non-academic misconduct, such as interfering with instruction, injuring or harassing a person or damaging property, is dealt with on a case by case basis and can result in suspension or expulsion. Some examples can include:

  1. Disrupting instructional activities, including making it difficult to proceed with scheduled lectures, seminars, etc., and with examinations and tests.
  2. Damaging, removing, or making unauthorized use of college property, or the personal property of faculty, staff, students or others at the College. Without restricting the generality of the meaning of ‘property’, it includes information, however it be recorded or stored.
  3. Injuring or harassing a person or damaging property in any way that demonstrates or results from hate, prejudice or bias against an individual or group based on race, national or ethnic origin, language, colour, religion, gender, age, mental or physical disability, sexual orientation or any other similar factor.
  4. Assaulting individuals, including conduct which leads to the physical or emotional injury of faculty, staff, students, or others at the College, or which threatens the physical or emotional well-being of faculty, staff, students, or others at the College.
  5. Smoking, consuming alcohol, drugs, or any prohibited substance while on school property, or counselling others to do so.
  6. Committing any act contrary to the laws of British Columbia and/or Canada.

Students have a responsibility of avoiding misconduct and also avoiding the appearance of misconduct. For example, a student who exposes an exam paper for another to view may claim the act was accidental, but depending on the circumstances, this claim may not be accepted as proof of innocence.

The Office of Student Affairs will ensure that no student is treated unfairly, while further ensuring that misconduct is dealt with appropriately. If a student is accused of either Academic or Non-Academic Misconduct, he or she will also have the right to appeal through a form that may be picked up from reception at both campuses.


Contact

Student Affairs Officer: Tatiana Alamian, tatiana@alexandercollege.ca

Director of Student Affairs: Scott Marsden, s.marsden@alexandercollege.ca