The list below contains the names and contact information of the staff who can help you with your most important questions.

Administrative Support

• Scott Marsden, Director of Student Affairs
  s.marsden@alexandercollege.ca
  Office Hours:
  Monday and Tuesday: 8:00am – 4:30pm, Vancouver Campus
  Wednesday, Thursday, Friday: 8:00am-4:30pm, Burnaby CampusMy role at the college is to facilitate a positive student experience through fostering a sense of community, engagement and responsibility. I oversee the Student Success Services Divisions at Alexander College, including the Library, Academic Advising, Health and Wellness, Student Life, Student Success Services and the Writing and Learning Centre.

  Furthermore, my responsibilities include processing student appeals, requests, suggestions for improvement around the college and creating and enforcing policies regarding student conduct under the Office of Student Affairs. All students should feel welcome at any time to stop by and see me – my door is always open, and I’m happy to help with any issue to improve the student experience both on and off campus.

• Alicia Brown, Campus Operations Manager, Facilities
  alicia@alexandercollege.ca
  Office Hours: 8:30 am-5:00pm, Both Campuses
• Olesya Rud, Campus Operations Manager, Front Administration

  o.rud@alexandercollege.ca

  • Burnaby Campus, Office 101 (Tuesday, 8:15 am-4:45 pm)
  • Vancouver Campus, Office 202 (Monday, Wednesday-Friday, 8:15 am-4:45 pm)
• Tatiana Alamian, Student Affairs Officer
  tatiana@alexandercollege.ca
  Burnaby Campus: Mon, Wed, Fri, 8:30am-5:00pm, office 101
  Vancouver Campus: Tue, Thurs, 8:30am-5:00pm, office 204As Student Affairs Officer, I am students’ first point of contact regarding academic and administrative policies and procedures.

  You may contact me if you have questions about attendance, appealing an academic alert or an exam grade, require to defer an exam or request a bereavement/compassionate leave, or if you are in need of an accommodation to address your learning needs.

  After you submit a necessary form to the front desk (available in person and online), please make an appointment with me via email, and I will be happy to meet with you at Vancouver or Burnaby campus for further discussions.

Reception and Front Desk

• Alicia Tremayne, Administrative Assistant and Receptionist

  frontdesk@alexandercollege.ca

Office of the Registrar

• Mandie Brooks, Registrar
  mandie@alexandercollege.ca | registrar@alexandercollege.ca
  Office Hours: 8:30am – 5:00pm (office closes at 4:00pm) Burnaby Campus, Office 103The Registrar is a member of the College’s administration responsible for student records and primarily involved in the development and application of College policy and procedures in admissions, placement testing, financial aid, course registration and student records (e.g. privacy, storage, grades, backup, etc.), articulation and transfer credit, graduation, class and examinations scheduling.

  My work is primarily behind the scenes, providing direction to staff and faculty related to the aforementioned admin areas.

• Chelsea Dagot (maternity leave), Officer, Office of the Registrar and Placement Testing Officer
  chelsea@alexandercollege.ca
  Office Hours: 8:30am- 5:00pm (office closes at 4:00pm) Burnaby Campus, Office 104Here at Alexander College, I serve a dual role. In Admissions, I assist students with applications, document orders, course withdrawals, course credit transfer, program change requests, document orders, medical insurance, or registration issues.

  My other function is to administer placement tests in English and mathematics. These tests help set up students for academic success by determining the most appropriate course levels for students to take. I enjoy welcoming students into our college and helping them get started with their academic studies. Feel free to contact me if you have any questions regarding these areas.

• Eva Hall, Officer, Office of the Registrar
  e.hall@alexandercollege.ca
  Office Hours: 8:30am – 5:00pm (office closes at 4:00pm)
  Burnaby Campus, Office 104/Vancouver Campus, Office 203As an Officer in the Office of the Registrar, I help process new student applications, fulfill document orders, and answer student questions. You may email me or make an appointment at reception if you would like my assistance with course withdrawals, course credit transfer, program change requests, document orders, medical insurance, or registration issues.

• Lauren Wallace, Officer, Office of the Registrar
  l.wallace@alexandercollege.ca
  Office Hours: 8:30am – 5:00pm (office closes at 4:00pm)
  Burnaby Campus, Office 104/Vancouver Campus, Office 203As an Officer in the Office of the Registrar, I help process new student applications, fulfill document orders, and answer student questions.

  You may email me or make an appointment at reception if you would like my assistance with course withdrawals, course credit transfer, program change requests, document orders, medical insurance, or registration issues.

• Jennah Park, Officer, Office of the Registrar
  j.park@alexandercollege.ca
  Office Hours: 8:30am – 5:00pm (office closes at 4:00pm)
  Burnaby Campus, Office 104As an Officer in the Office of the Registrar, I help process new student applications, fulfill document orders, and answer student questions.

  You may email me or make an appointment at reception if you would like my assistance with course withdrawals, course credit transfer, program change requests, document orders, medical insurance, or registration issues.

• Debora Ross, Registrar’s Office Assistant
  d.ross@alexandercollege.ca
  Office Hours: 8:30am – 5:00pm (office closes at 4:00pm)
  Burnaby Campus, Office 104As Registrar’s Office Assistant, my role is to support the team by managing the flow of paperwork and documents,  filing, archiving, etc., as well as assisting the Registrar with tasks and projects, organizing meetings, note taking, etc.

• Tracy Chattersingh, Records Clerk
  t.chattersingh@alexandercollege.ca
  Office Hours: 8:30am – 5:00pm (office closes at 4:00pm)
  Burnaby Campus, Office 104As a Records Clerk, my role is to assist the department to organize paper flow, to file, scan, sort, and perform archiving of records.

Enrolment Office

• Carrie-Grace Ge, Supervisor – Asia
  carriegrace@alexandercollege.ca
  Office Hours: 9:00am-5:30pmWhether you are a prospective student or a current student, I can provide you with information regarding admission requirements, enrolment and registration, and program benefits.

  I offer guidance in course selection in keeping with the student’s interests, values, and abilities; explain school policies and procedures; identify options for students to satisfy specific degree requirements; and advise students on academic and personal issues.

  As a member of the AC marketing department, I also help to develop and maintain relationships with education agencies and immigration consultants. I look forward to meeting with you.

• Annes Lee, Supervisor – East Asia/Latin America
  annes@alexandercollege.ca
  Office Hours: 9:00am – 5:30pmI assist students with application and registration, placement tests, and other general inquiries about enrolment. My job also involves designing promotional materials for the international recruitment team.

  I am fluent in both English and Korean. If you need assistance or have any questions please feel free to come and see me!

• Shaun Dhillon, Supervisor – South East Asia/South Asia
  shaun@alexandercollege.ca
  Office Hours: 9:00 am-5:30 pm I provide information on programs, assist with course registration for international students and help answer any questions that students may have regarding enrolment and registration.

  I work closely with students to develop an educational plan that meets their specific needs. I also assist them in the selection of courses that will be transferable to the future institution of their choice.

  We are always supportive of our students and attentive to their academic needs. Hope to see you soon!

• Leo Ling, Liaison Officer, China
  leo@alexandercollege.ca
  Office Hours: 9:00 am-5:30 pmAs a Liaison Officer, I provide consultation for existing or prospective students with their application, course selection, and registration. As a former international student, I myself experienced the local education system.

  Now, I enjoy helping students from varied cultural backgrounds, drawing upon my own personal experience and knowledge. I am fluent in English and Mandarin. In addition to assisting students, I am also a member of the Marketing Department.

  I connect with local agencies, and also travel to China to foster connections with overseas agencies and international students. If you are interested in a program, or have questions, feel free to send me email or come to my office! Looking forward to see you!

• Gia Xu, Liaison Officer
  gia@alexandercollege.ca
  Office Hours: 9:00 am-5:30 pmI provide information on programs, assist with course registration for international students and help answer any questions that students may have regarding enrolment and registration. I work closely with students to develop an educational plan that meets their specific needs.

  I also assist them in the selection of courses that will be transferable to the future institution of their choice. We are always supportive of our students and attentive to their academic needs. Hope to see you soon!

• Josh Diaz, Liaison Officer, Latin America
  josh@alexandercollege.ca
  Office Hours: 9:00am – 5:30pmAs a Liaison Officer, I provide consultation and guidance for current and/or prospective students at Alexander College. I will always assist you on your application, registration, placement test and any other general inquiries.

  As a former international graduate, I have experienced the Canadian education system, which has let me connect with students from different cultural backgrounds; and due to my experience, I have found joy in helping them at any time.

  Also, I’d like to mention that I am fluent in both English and Spanish Languages. In addition to assisting students; I am also part of the Marketing Department here at Alexander College.

  I connect with local and international Latino American agencies and prospective students. If you are interested in any program we offer, or have any questions, please feel free to contact me via email or you can see me in my office at any time! Looking forward to meet you!

• Rafaela Borges, Liaison Officer, International Marketing
  rafaela@alexandercollege.ca
  Office Hours: 9am – 5:30pm My job is to assist prospective and current students; I help them choose their program based on their academic and future goals in Canada. I am also responsible for developing and maintaining recruitment networks, both locally and overseas. My job includes travelling to various international destinations for educational fairs and meetings.

  I also help the marketing department develop online campaigns to promote our institution. I am fluent in both English and Portuguese. Feel free to contact me at any time!

• Tania Matushevska, Liaison Officer, International Marketing – European Markets
  tania@alexandercollege.ca
  Office Hours: 9am – 5:30pm In my current role, I build relationships with agencies and students, both locally and overseas for enrolment purposes of Alexander College. If you would like to request an agency presentation or need guidance with respect to academic programs and admission procedures, please don’t hesitate to contact me either via e-mail or come by my office!

  Please note that I’m fluent in the following languages: English, Ukrainian and Russian. Looking forward to working with you!

• Azalea Kim, Academic Advisor
  a.kim@alexandercollege.ca
  As an Academic Advisor I help students by providing guidance with course scheduling and determining the most appropriate course plan for those students who wish to transfer to different universities and colleges. It is also my duty to advise students with program requirements and graduation eligibility.Any questions regarding GPA Calculation, academic course planning, university transfers or program/ graduation requirement I am here to help you with!

Bookstore

• Bookstore Contact Information
  bookstore@alexandercollege.ca and studentfinancialservices@alexandercollege.ca

Library Services

• Janelle Haley, Librarian – Burnaby Campus
  j.haley@alexandercollege.ca
  Office Hours: 8:00am – 4:30pm, Burnaby Campus LibraryAs your Vancouver campus librarian, I can help you with your research papers, from narrowing down a topic to evaluating sources and citations. I am happy to meet with you about your research assignments, but to make sure I’m available, please book a time with me via email j.haley@alexandercollege.c or in-person.

  My background is in English literature and I welcome chats about books and food any time!

• Raul Campos, Library Assistant – Burnaby Campus
  r.campos@alexandercollege.ca
  Office Hours: Monday – Thursday 12:30pm – 9:00pm, Saturday 8:30am – 5:00pm, Burnaby Campus LibraryMy background is in History, specializing in Middle Eastern and Islamic History, with a B.A. from Simon Fraser University and in Geographic Information Systems with a diploma from BCIT.

  I would be more than happy to help you with any library services and or any questions you may have. I will be available most evenings and Saturdays but can also be contacted via email at r.campos@alexandercollege.ca

• Kia McClement, Library Assistant – Burnaby Campus
  k.mcclement@alexandercollege.ca
  Office Hours: Monday to Thursday 4:00pm – 9:00pm and Saturday 8:30am- 5pm at Burnaby campusI have a diploma in Library Science as well as a B.A. in English from Simon Fraser University. I can be found at either campus depending on the day and am happy to help with any questions about using the library. If you have any questions I can be reached by e-mail at k.mcclement@alexandercollege.ca.

• Maxine Frank, Library Assistant – Vancouver Campus
  m.frank@alexandercollege.ca
  Office Hours: Monday to Thursday 12:30pm – 9:00pm and Saturday 8:30am – 5:00pm at the Vancouver LibraryAs the Vancouver Campus Library Assistant, I am here to help you get the most out of the library. I am happy to help you find books and materials, as well as assisting with better research strategies. I am available most evenings and Saturdays, and can be reached by email at m.frank@alexandercollege.ca.

• Caitlin Lindsay, Librarian (Maternity Leave Replacement) – Vancouver Campus
  c.lindsay@alexandercollege.ca
  Office Hours: Monday to Friday 08:00am – 04:30pm at the Vancouver LibraryAs the Vancouver campus Librarian, I am here to help students conduct research, find and evaluate books and other materials, and help answer citation questions. I am happy to meet with students for one-on-one research workshops; students can book an appointment with me on the Writing and Learning Center page, or ask me in person at the library.

  I am also available for faculty to request classroom workshops and to hear recommendations for new materials that could be added to the library collection. I have a background in History, and I am excited to chat with students and faculty about their favourite historical novels. If you have any questions, or would like to meet with me, please reach out to me via
  email at c.lindsay@alexandercollege.ca.

Student Success Services

• Rebecca Spruston, Student Life Officer
  rebecca@alexandercollege.ca
  Office Hours: 8:30am – 5pm, Vancouver Campus, Office 204As the Student Life Officer at Alexander College I am here to ensure you have an enjoyable experience by providing you with a variety of fun and interesting activities and clubs to get involved in, both on and off campus.

  If you are interested in participating in the various activities and clubs we offer at Alexander College, please contact me.

• Georgia Boylan, Student Services Officer
  g.boylan@alexandercollege.ca
• Heather MacCrone, Student Services Officer
  heather@alexandercollege.ca

Writing and Learning Centre

• Ruby Anderson, Writing & Learning Centre Supervisor
  r.anderson@alexandercollege.ca
  Hello everyone! My name is Ruby and I am the Writing and Learning Centre Supervisor. I’m originally from the UK, have a background in English Literature and a passion for humanities subjects. Along with supervising our wonderful team of tutors, I organise workshops, create new resources and guide students through remediation. You’ll find me in both campuses, so please stop by my desk to say hi!
• Evgenia De Silva, Admin Specialist

  e.desilva@alexandercollege.ca

  My name is Evgenia (Evi) and I have a background in Psychology, but I can also help you with other humanities courses that are offered at Alexander College. I assist in the day to day running of the WLC and I help develop workshops, student resources and various other projects. As a Writing and Humanities Specialist, I can also give you feedback on your writing assignments and presentations, help you with writing thesis statements, integrating sources, grammar, citations and etc. So, please feel free to book an appointment with me whenever possible. I look forward to meeting you and helping you improve your academic skills!

• Mavis Huang, Humanities and Academic Writing Specialist
  m.huang@alexandercollege.ca
  My name is Mavis and I’m an Academic Writing and Humanities Specialist. I have an MEd in Teaching English as an Additional Language, and I’m passionate about working in a multicultural environment. For your writing assignments, I can help you with organization of ideas, essay structure, citations and so on. I’m also happy to just have a chat! Feel free to book an appointment with me or meet me in the Writing and Learning Centre.
• Andrew French, Humanities and Academic Writing Specialist
  a.french@alexandercollege.ca
  Hi there! My name is Andrew and I am a Humanities Specialist here to assist you when you are struggling with your courses. I have a BA in English and Cultural Studies from Western University, and am completing an MA in English at UBC. Schedule an appointment with me to learn more about me and how I can help you with your writing!
• Frances Chen, Humanities and Academic Writing Specialist
  f.chen@alexandercollege.caa
  My name is Frances Chen and I am an Academic Writing and Humanities Specialist. I have Bachelor’s Degrees in English (Honours) and Psychology, and a Master’s Degree in Archival Studies. I am well-acquainted with academic work in the humanities and social sciences, especially literary and cultural studies. Please feel free to book an appointment with me!
• Louise Yeon, Humanities and Academic Writing Specialist
  l.yeon@alexandercollege.ca
  Hello! My name is Louise and I am an Academic Writing, French, and Humanities Specialist. This means I’m here if you need help understanding any of your French or Humanities course work as well as if you need help with any writing assignments. I have a background in International Development Studies and Education and am passionate about helping students learn. Please don’t hesitate to book an appointment if you need anything – I’m here to help and am looking forward to working with you!
• Grace Miura-Wong, Humanities and Academic Writing Specialist
  g.miurawong@alexandercollege.ca
  Hello! My name is Grace and I’m an Academic Writing/Humanities Specialist. I have a BA in Political Science from UBC and an MA in Political Science from SFU. I am here to assist you with all things writing, researching, and citing (or if you simply want to chat about your assignments)! I look forward to meeting you and helping you succeed.
• Evan Daigle, Humanities and Academic Writing Specialist
  e.daigle@alexandercollege.ca
  Hello everyone! My name is Evan, and I’m an Academic Writing and Humanities Specialist with the WLC. I have a BA in Media Studies, and a background in film and audio design. I’m here to support you with essay writing, thesis statements, presentations, and research. If you need help with speaking, vocabulary, or grammar, I can help with those too. You are welcome to book an appointment with me and get feedback on any assignments you are working on. I look forward to meeting you.
• Salman Siddiqui, Computer Science Specialist
  s.siddiqui@alexandercollege.ca
  My name is Salman and I am a CPSC Specialist. I am currently in the final year of my BSc in Computing Science at SFU. I am well versed with Python, Java, JavaScript and C programming languages. I am here to help you develop your problem-solving skills in a programming context. Feel free to book an appointment with me for any CPSC-related questions.
• Victor So, Math and Science Specialist
  v.so@alexandercollege.ca
  My name is Victor and I am a Math and Science Specialist at the WLC. In addition, you may see me in the lab as I am also a lab technician. I have a Bachelor’s degree in Biochemistry (Hons) with a minor in Mathematics. Thus, if you need help understanding concepts in math/science or need help with a lab, feel free to come speak with me.
• Kojo Amissah-Sey, Economics, Business and Commerce Specialist

  k.amissah@alexandercollege.ca

  My name is Kojo and I am an Econ/Bus/Commerce Specialist here to assist you when you are struggling with course concepts. I recently graduated from SFU with an MA in Economics. My areas of specialty are Financial Economics, Theory of International Trade, Accounting, Statistical Methods, Statistics for Economists and I am also able to help with Math. Feel free to stop by my desk any time, or schedule an appointment with me.

• Bakhit Embergenov, Economics, Business and Commerce Specialist

  b.embergenov@alexandercollege.ca

  My name is Bakhit. I was born in a small town in Uzbekistan. After I have finished my Bachelor’s in Finance there, I have moved to Canada and did my MA in Economics at Simon Fraser University. I am working here at the college since 2018 as an Econ/Bus/Commerce specialist. I really enjoy working with talented students like you on problems, projects, and presentations you may have for your Economics/Commerce classes. So, feel free stop by WLC to conquer those courses!

Health and Wellness Counseling

• Kerry Anne Holloway, Health and Wellness Counsellor
  hollowaycounselling@gmail.com
  Office Hours: Please e-mail me to make an appointment for either campusAs a Professional Wellness Counselor, I strive to provide students with support and advocacy throughout their experience with Alexander College.

  I provide a safe and supportive environment that helps students develop trust and gain insight into their concerns. Students can come to me to discuss any concerns over anxiety, depression, relationships, loneliness, substance misuse or other personal matters. I also help those students who are struggling to adjust to life in Vancouver, and or to meet their health and wellness goals.

  Together we develop a plan that meets their needs and helps them cope with their problems.

Course Faculty

Meet the classroom instructors and AC faculty by navigating through the subject areas.

Common Questions

We have many staff here at Alexander College who are available to help our students with numerous questions and concerns. The questions below contains the links to key staff members who can help you with your questions.

Administrative Support

• Who do I see about starting an appeal or if I have a major concern?

Bookstore

• Who do I see to pay tuition, get a refund, buy my textbooks, or rent a locker?

Health and Wellness

• Who do I see if I need to talk to someone about personal health issues including homesickness, depression, and anxiety?

Library

• Who do I see to get a student card, to check out books, to get help with research and finding resources for my course work?

Enrolment/Recruitment

• How to I apply for admission to Alexander College?

Office of the Registrar

• I have been admitted, how do I register for classes?
• I want to submit an appeal request related to admissions or registration (e.g. course prerequisites or repeats, registration systems, course availability,etc.)
• How do I withdraw from a course?
• I want to ask about transfer credit from a previous college or university
• I have questions about my student record, or need help ordering a transcript or letter

Reception

• Who do I see for general information or to pick up documents I’ve ordered?

Student Success Services

• Who do I see if want to start a student club, attend campus tours and find out more about student life?

Writing and Learning Centre

• Who do I see for transferring courses or graduation?
• Who do I see if I am having academic or personal difficulties?
• Who do I see to get free tutoring for my courses like Math and English?