The list below contains the names and contact information of the staff who can help you with your most important questions.

Administrative Support

• Scott Marsden, Director of Student Affairs
  s.marsden@alexandercollege.ca
  Office Hours: Monday and Tuesday: 8:00am – 4:30pm, Vancouver Campus Wednesday, Thursday, Friday: 8:00am-4:30pm, Burnaby Campus
  My role at the college is to facilitate a positive student experience through fostering a sense of community, engagement and responsibility. I oversee the Student Success Services Divisions at Alexander College, including the Library,
  Academic Advising, Health and Wellness, Student Life, Student Success Services and the Writing and Learning Centre. Furthermore, my responsibilities include processing student appeals, requests, suggestions for improvement around the
  college and creating and enforcing policies regarding student conduct under the Office of Student Affairs. All students should feel welcome at any time to stop by and see me – my door is always open, and I’m happy to help with any issue
  to improve the student experience both on and off campus.
• Alicia Brown, Campus Operations Manager, Facilities
  alicia@alexandercollege.ca
  Office Hours: 8:30 am-5:00pm, Both Campuses
• Olesya Rud, Campus Operations Manager, Front Administration

  o.rud@alexandercollege.ca

  • Burnaby Campus, Office 101 (Tuesday, 8:15 am-4:45 pm)
  • Vancouver Campus, Office 202 (Monday, Wednesday-Friday, 8:15 am-4:45 pm)
• Tatiana Alamian, Student Affairs Officer
  tatiana@alexandercollege.ca
  Burnaby campus: Mon, Wed, Fri, 8:30am-5:00pm, office 101
  Vancouver campus: Tue, Thurs, 8:30am-5:00pm, office 204
  As Student Affairs Officer, I am students’ first point of contact regarding academic and administrative policies and procedures. You may contact me if you have questions about attendance, appealing an academic alert or an exam grade,
  require to defer an exam or request a bereavement/compassionate leave, or if you are in need of an accommodation to address your learning needs. After you submit a necessary form to the front desk (available in person and online), please make an appointment with me via email, and I will be happy to meet with you at Vancouver or Burnaby campus for further discussions.

Reception and Front Desk

• Kimm Otto, Administrative Assistant and Receptionist
  frontdesk@alexandercollege.ca
• Alicia Tremayne, Administrative Assistant and Receptionist

  frontdesk@alexandercollege.ca

• Ruby Anderson, Administrative Assistant and Receptionist

  frontdesk@alexandercollege.ca

• Kirandeep Kaur, Administrative Assistant and Receptionist

  frontdesk@alexandercollege.ca

Office of the Registrar

• Mandie Brooks, Registrar
  mandie@alexandercollege.ca | registrar@alexandercollege.ca
  Office Hours: 8:30am – 5:00pm (office closes at 4:00pm)
  Burnaby Campus, Office 103
  The Registrar is a member of the College’s administration responsible for student records and primarily involved in the development and application of College policy and procedures in admissions, placement testing, financial aid, course
  registration and student records (e.g. privacy, storage, grades, backup, etc.), articulation and transfer credit, graduation, class and examinations scheduling. My work is primarily behind the scenes, providing direction to staff and
  faculty
  related to the aforementioned admin areas.
• Chelsea Dagot (maternity leave), Officer, Office of the Registrar and Placement Testing Officer
  chelsea@alexandercollege.ca
  Office Hours: 8:30am- 5:00pm (office closes at 4:00pm)
  Burnaby Campus, Office 104
  Here at Alexander College, I serve a dual role. In Admissions, I assist students with applications, document orders, course withdrawals, course credit transfer, program change requests, document orders, medical insurance, or registration
  issues. My other function is to administer placement tests in English and mathematics. These tests help set up students for academic success by determining the most appropriate course levels for students to take. I enjoy welcoming
  students into our college and helping them get started with their academic studies. Feel free to contact me if you have any questions regarding these areas.
• Eva Hall, Officer, Office of the Registrar
  e.hall@alexandercollege.ca
  Office Hours: 8:30am – 5:00pm (office closes at 4:00pm)
  Burnaby Campus, Office 104/Vancouver Campus, Office 203
  As an Officer in the Office of the Registrar, I help process new student applications, fulfill document orders, and answer student questions. You may email me or make an appointment at reception if you would like my assistance with course
  withdrawals, course credit transfer, program change requests, document orders, medical insurance, or registration issues.
• Lauren Wallace, Officer, Office of the Registrar
  l.wallace@alexandercollege.ca
  Office Hours: 8:30am – 5:00pm (office closes at 4:00pm)
  Burnaby Campus, Office 104/Vancouver Campus, Office 203
  As an Officer in the Office of the Registrar, I help process new student applications, fulfill document orders, and answer student questions. You may email me or make an appointment at reception if you would like my assistance with course
  withdrawals, course credit transfer, program change requests, document orders, medical insurance, or registration issues.
• Jennah Park, Officer, Office of the Registrar
  j.park@alexandercollege.ca
  Office Hours: 8:30am – 5:00pm (office closes at 4:00pm)
  Burnaby Campus, Office 104
  As an Officer in the Office of the Registrar, I help process new student applications, fulfill document orders, and answer student questions. You may email me or make an appointment at reception if you would like my assistance with course
  withdrawals, course credit transfer, program change requests, document orders, medical insurance, or registration issues.
• Debora Ross, Registrar’s Office Assistant
  d.ross@alexandercollege.ca
  Office Hours: 8:30am – 5:00pm (office closes at 4:00pm)
  Burnaby Campus, Office 104
  As Registrar’s Office Assistant, my role is to support the team by managing the flow of paperwork and documents,  filing, archiving, etc., as well as assisting the Registrar with tasks and projects, organizing meetings, note taking, etc.
• Tracy Chattersingh, Records Clerk
  t.chattersingh@alexandercollege.ca
  Office Hours: 8:30am – 5:00pm (office closes at 4:00pm)
  Burnaby Campus, Office 104
  As a Records Clerk, my role is to assist the department to organize paper flow, to file, scan, sort, and perform archiving of records.
• Azalea Kim, Academic Advisor
  a.kim@alexandercollege.ca
  As an Academic Advisor I help students by providing guidance with course scheduling and determining the most appropriate course plan for those students who wish to transfer to different universities and colleges. It is also my duty to advise students with program requirements and graduation eligibility. Any questions regarding GPA Calculation, academic course planning, university transfers or program/ graduation requirement I am here to help you with!

Enrolment Office

• Carrie-Grace Ge, Supervisor – Asia
  carriegrace@alexandercollege.ca
  Office Hours: 9:00am-5:30pm
  Whether you are a prospective student or a current student, I can provide you with information regarding admission requirements, enrolment and registration, and program benefits. I offer guidance in course selection in keeping with the
  student’s interests, values, and abilities; explain school policies and procedures; identify options for students to satisfy specific degree requirements; and advise students on academic and personal issues. As a member of the AC
  marketing department, I also help to develop and maintain relationships with education agencies and immigration consultants. I look forward to meeting with you.
• Annes Lee, Supervisor – East Asia/Latin America
  annes@alexandercollege.ca
  Office Hours: 9:00am – 5:30pm
  I assist students with application and registration, placement tests, and other general inquiries about enrolment. My job also involves designing promotional materials for the international recruitment team. I am fluent in both English
  and Korean. If you need assistance or have any questions please feel free to come and see me!
• Shaun Dhillon, Supervisor – South East Asia/South Asia
  shaun@alexandercollege.ca
  Office Hours: 9:00 am-5:30 pm
  I provide information on programs, assist with course registration for international students and help answer any questions that students may have regarding enrolment and registration. I work closely with students to develop an
  educational plan that meets their specific needs. I also assist them in the selection of courses that will be transferable to the future institution of their choice. We are always supportive of our students and attentive to their academic
  needs. Hope to see you soon!
• Leo Ling, Liaison Officer, China
  leo@alexandercollege.ca
  Office Hours: 9:00 am-5:30 pm
  As a Liaison Officer, I provide consultation for existing or prospective students with their application, course selection, and registration. As a former international student, I myself experienced the local education system. Now, I enjoy
  helping students from varied cultural backgrounds, drawing upon my own personal experience and knowledge. I am fluent in English and Mandarin. In addition to assisting students, I am also a member of the Marketing Department. I connect
  with local agencies, and also travel to China to foster connections with overseas agencies and international students. If you are interested in a program, or have questions, feel free to send me email or come to my office! Looking forward
  to see you!
• Gia Xu, Liaison Officer
  gia@alexandercollege.ca
  Office Hours: 9:00 am-5:30 pm
  I provide information on programs, assist with course registration for international students and help answer any questions that students may have regarding enrolment and registration. I work closely with students to develop an
  educational plan that meets their specific needs. I also assist them in the selection of courses that will be transferable to the future institution of their choice. We are always supportive of our students and attentive to their academic
  needs. Hope to see you soon!
• Josh Diaz, Liaison Officer, Latin America
  josh@alexandercollege.ca
  Office Hours: 9:00am – 5:30pm
  As a Liaison Officer, I provide consultation and guidance for current and/or prospective students at Alexander College. I will always assist you on your application, registration, placement test and any other general inquiries. As a
  former international graduate, I have experienced the Canadian education system, which has let me connect with students from different cultural backgrounds; and due to my experience, I have found joy in helping them at any time. Also, I’d
  like to mention that I am fluent in both English and Spanish Languages. In addition to assisting students; I am also part of the Marketing Department here at Alexander College. I connect with local and international Latino American
  agencies and prospective students. If you are interested in any program we offer, or have any questions, please feel free to contact me via email or you can see me in my office at any time! Looking forward to meet you!
• Rafaela Borges, Liaison Officer, International Marketing
  rafaela@alexandercollege.ca
  Office Hours: 9am – 5:30pm
  My job is to assist prospective and current students; I help them choose their program based on their academic and future goals in Canada. I am also responsible for developing and maintaining recruitment networks, both locally and overseas. My job includes travelling to various international destinations for educational fairs and meetings. I also help the marketing department develop online campaigns to promote our institution. I am fluent in both English and Portuguese. Feel free to contact me at any time!
• Tania Matushevska, Liaison Officer, International Marketing – European Markets
  tania@alexandercollege.ca
  Office Hours: 9am – 5:30pm
  In my current role, I build relationships with agencies and students, both locally and overseas for enrolment purposes of Alexander College. If you would like to request an agency presentation or need guidance with respect to academic programs and admission procedures, please don’t hesitate to contact me either via e-mail or come by my office! Please note that I’m fluent in the following languages: English, Ukrainian and Russian. Looking forward to working with you!

Bookstore

• Bookstore Contact Information
  bookstore@alexandercollege.ca and studentfinancialservices@alexandercollege.ca

Library Services

• Janelle Haley, Librarian – Burnaby Campus
  j.haley@alexandercollege.ca
  Office Hours: 8:00am – 4:30pm, Burnaby Campus Library
  As your Vancouver campus librarian, I can help you with your research papers, from narrowing down a topic to evaluating sources and citations. I am happy to meet with you about your research assignments, but to make sure I’m available,
  please book a time with me via email j.haley@alexandercollege.c or in-person. My background is in English literature and I welcome chats about books and food any time!
• Raul Campos, Library Assistant – Burnaby Campus
  r.campos@alexandercollege.ca
  Office Hours: Monday – Thursday 12:30pm – 9:00pm, Saturday 8:30am – 5:00pm, Burnaby Campus Library
  My background is in History, specializing in Middle Eastern and Islamic History, with a B.A. from Simon Fraser University and in Geographic Information Systems with a diploma from BCIT. I would be more than happy to help you with any
  library services and or any questions you may have. I will be available most evenings and Saturdays but can also be contacted via email at r.campos@alexandercollege.ca
• Kia McClement, Library Assistant – Burnaby Campus
  k.mcclement@alexandercollege.ca
  Office Hours: Monday to Thursday 4:00pm – 9:00pm and Saturday 8:30am- 5pm at Burnaby campus
  I have a diploma in Library Science as well as a B.A. in English from Simon Fraser University. I can be found at either campus depending on the day and am happy to help with any questions about using the library. If you have any questions
  I can be reached by e-mail at k.mcclement@alexandercollege.ca.
• Natalie Hoekstra, Librarian – Vancouver Campus
  n.hoekstra@alexandercollege.ca
  Office Hours: 8:00am – 4:30pm, Vancouver Campus Library
  As your Vancouver campus librarian, I can help you with your research papers, from narrowing down a topic to evaluating sources and citations. I am happy to meet with you about your research assignments, but to make sure I’m available,
  please book a time with me via email or in-person. My background is in English literature and I welcome chats about books and food any time!
• Maxine Frank, Library Assistant – Vancouver Campus
  m.frank@alexandercollege.ca
  Office Hours: Monday to Thursday 12:30pm – 9:00pm and Saturday 8:30am – 5:00pm at the Vancouver Library
  As the Vancouver Campus Library Assistant, I am here to help you get the most out of the library. I am happy to help you find books and materials, as well as assisting with better research strategies. I am available most evenings and
  Saturdays, and can be reached by email at m.frank@alexandercollege.ca.
• Caitlin Lindsay, Librarian (Maternity Leave Replacement) – Vancouver Campus
  c.lindsay@alexandercollege.ca
  Office Hours: Monday to Friday 08:00am – 04:30pm at the Vancouver Library
  As the Vancouver campus Librarian, I am here to help students conduct research, find and evaluate books and other materials, and help answer citation questions. I am happy to meet with students for one-on-one research workshops; students
  can book an appointment with me on the Writing and Learning Center page, or ask me in person at the library. I am also available for faculty to request classroom workshops and to hear recommendations for new materials that could be added
  to the library collection. I have a background in History, and I am excited to chat with students and faculty about their favourite historical novels. If you have any questions, or would like to meet with me, please reach out to me via
  email at c.lindsay@alexandercollege.ca.

Student Success Services

• Rebecca Spruston, Student Life Officer
  rebecca@alexandercollege.ca
  Office Hours: 8:30am – 5pm, Vancouver Campus, Office 204
  As the Student Life Officer at Alexander College I am here to ensure you have an enjoyable experience by providing you with a variety of fun and interesting activities and clubs to get involved in, both on and off campus. If you are
  interested in participating in the various activities and clubs we offer at Alexander College, please contact me.
• Georgia Boylan, Student Services Officer
  g.boylan@alexandercollege.ca
• Heather MacCrone, Student Services Officer
  heather@alexandercollege.ca

Writing and Learning Centre

• Hermine Chan, Writing and Learning Centre Manager, Burnaby Campus
  h.chan@alexandercollege.cawritingcentre@alexandercollege.ca
  The Writing & Learning Centre team is made up of qualified specialists who can offer you guidance on your studies. Whether it is tackling your assignments, understanding your textbooks, or developing crucial skills for your academic
  career, we can give you supportive and non-judgemental feedback so that you can learn more and gain self-confidence.My name is Hermine and I am the Writing & Learning Centre Manager. I have a Bachelor’s Degree in English Literature
  and a Master’s Degree in English Creative Writing. I am an experienced EAP/ESL teacher who has taught in Vancouver, Japan and Taiwan at various universities and business institutions. To find out how I can help you, come meet me in the
  Writing Centre at either of our campuses.
• Olivia Gordon, Humanities & Academic Writing Specialist 

  o.gordon@alexandercollege.ca

  I strive to provide a welcoming, supportive environment where students can get help to develop and strengthen their academic skills. I work one-on-one with students to help them organize their ideas, integrate sources, properly cite
  research, correct grammar, practice presentations, improve reading comprehension, prepare for exams, and so on. I have a background in philosophy and sociology but I am happy to assist with any humanities and social science courses here
  at Alexander College. When I am not working directly with students, I am helping develop workshops and other student resources. I am here to help so come by the Vancouver WLC or book an appointment with me!.

• Kojo Amissah-Sey, Writing & Learning Centre Supervisor

  k.amissah@alexandercollege.ca

  My name is Kojo and I am an Econ/Bus/Commerce Specialist here to assist you when you are struggling with course concepts. I recently graduated from SFU with an MA in Economics. My areas of specialty are Financial Economics, Theory of
  International Trade, Accounting, Statistical Methods, Statistics for Economists and I am also able to help with Math. Feel free to stop by my desk any time, or schedule an appointment with me.

• Academic Writing & Humanities Team
  One of the things that distinguishes our Writing & Learning Centres is the certified instructors who make up our academic writing and humanities team. Many of them are also
  English instructors here at the College. Our academic writing team members can help you with academic writing (organizing your research, structuring your essays, grammar, flow of ideas, citations, etc.) and humanities (understanding
  course material and preparing academic essays in these subjects). Find us on the Academic Writing and Humanities schedules at our Burnaby and Vancouver campuses.
  We are available for booked and walk-in appointments.
• Monica Luna-Estrada, Computer Science Subject Area Specialist

  m.lunaestrada@alexandercollege.ca

  My name is Monica and I am here to assist you during the labs for Computer Science classes in Vancouver and for one on one tutoring in the WLC. In addition to my role here, I am a full time Computing Science student at SFU in the SFU-ZJU
  Dual Degree Program. I look forward to working with everyone!

• Bruce Hall, Humanities and Academic Writing Specialist

  b.hall@alexandercollege.ca

  My name is Bruce and I can help you with all things English and any Humanities course such as History, Sociology etc. I taught English in Japan for 20 years and here in Canada for 5 more, as well as being in the WLC since it started. Ask
  me anything about any assignment you have, or just come to chat if you like..

• Bakhit Embergenov, Economics, Business and Commerce Subject Area Specialist

  b.embergenov@alexandercollege.ca

  My name is Bakhit and I am an Econ/Bus/Commerce Specialist here to assist you if you are having issues with the concepts in Economics or need to review your project in your Commerce subject. I graduated from SFU with an MA in Economics
  specializing in International Trade and Macroeconomics. Feel free to stop by my desk any time, or schedule an appointment with me, I look forward to helping you with your courses.

• Jenevie Pua, Laboratory Technician

  j.pua@alexandercollege.ca

  My name is Jenevie and I am a Math and Science Specialist here to assist you during your labs and to help you when you are struggling with math and science concepts. I recently graduated from UBC with a Bachelor’s of Science in Biology.
  My areas of specialty include genetics, anatomy and physiology and I am also able to help in math. Please feel free to stop by my desk any time, or schedule an appointment with me. I look forward to seeing everyone!

• Evgenia De Silva, Humanities and Academic Writing Subject Area Specialist

  e.desilva@alexandercollege.ca

  My name is Evgenia (Evi) and I am an Academic Writing and Humanities Specialist. I have a background in Psychology but I can also help you with other humanities subjects as well. I am here to give you feedback on your writing assignments
  and presentations, help you with writing thesis statements, integrating sources, grammar, citations and etc. I am mainly in the Burnaby campus so please feel free to drop in or book an appointment with me. I look forward to meeting you
  and helping you improve your academic skills!

Health and Wellness Counseling

• Kerry Anne Holloway, Health and Wellness Counsellor
  hollowaycounselling@gmail.com
  Office Hours: Please e-mail me to make an appointment for either campus
  As a Professional Wellness Counselor, I strive to provide students with support and advocacy throughout their experience with Alexander College. I provide a safe and supportive environment that helps students develop trust and gain
  insight into their concerns. Students can come to me to discuss any concerns over anxiety, depression, relationships, loneliness, substance misuse or other personal matters. I also help those students who are struggling to adjust to life
  in Vancouver, and or to meet their health and wellness goals. Together we develop a plan that meets their needs and helps them cope with their problems.

Course Faculty

Meet the classroom instructors and AC faculty by navigating through the subject areas.

Common Questions

We have many staff here at Alexander College who are available to help our students with numerous questions and concerns. The questions below contains the links to key staff members who can help you with your questions.

Administrative Support

• Who do I see about starting an appeal or if I have a major concern?

Bookstore

• Who do I see to pay tuition, get a refund, buy my textbooks, or rent a locker?

Health and Wellness

• Who do I see if I need to talk to someone about personal health issues including homesickness, depression, and anxiety?

Library

• Who do I see to get a student card, to check out books, to get help with research and finding resources for my course work?

Enrolment/Recruitment

• How to I apply for admission to Alexander College?

Office of the Registrar

• I have been admitted, how do I register for classes?
• I want to submit an appeal request related to admissions or registration (e.g. course prerequisites or repeats, registration systems, course availability,etc.)
• How do I withdraw from a course?
• I want to ask about transfer credit from a previous college or university
• I have questions about my student record, or need help ordering a transcript or letter

Reception

• Who do I see for general information or to pick up documents I’ve ordered?

Student Success Services

• Who do I see if want to start a student club, attend campus tours and find out more about student life?

Writing and Learning Centre

• Who do I see for transferring courses or graduation?
• Who do I see if I am having academic or personal difficulties?
• Who do I see to get free tutoring for my courses like Math and English?