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Registration

Welcome to the Office of the Registrar

The Office of the Registrar provides a wide range of non-academic student support services, helping students to navigate their program of study from the point of admissions all the way through to graduation.

Our team of administrative professionals are committed to providing timely and accurate information and services to students. We are responsible for administering many of the institution’s administrative policies and procedures, and strive to do so while upholding to a high standard of care, compassion, and fairness for all students.

Some of our student-facing services include:

  • Post-Admissions Inquiries (e.g., corrections, placement, etc.)
  • Assessment Testing – English Placement Test (EPT), Math Placement Test (MPT)
  • Student Financial Aid (e.g., StudentAid BC or other provincial funding programs)
  • Course Registration (e.g., course eligibility, registration system support, prerequisite waivers or exemption requests, etc.)
  • Student Records (e.g., information corrections or changes, program changes, document submission and document ordering)
  • Medical Insurance  (e.g., enrolment for medical insurance coverage, inquiries about coverage)
  • Study Authorization (submission of study authorization documents, general inquiries about requirements to study)
  • Forms, Letters, and Transcripts (submission of forms, requests for letters, certifications, transcripts)
  • Grades and Academic Standing (e.g., grade correction, academic standing and recognition)
  • Transfer Credit (request to transfer credit from a previous institution)
  • Graduation (e.g., confirmation of eligibility, program GPA calculation, application for Graduation assistance)
  • and more…

Meet the Team

How to Contact the Office of the Registrar

1. Drop in during office hours (Mon-Fri 9am-4pm)

Room Number(s) 202-208

Registrar and Enrolment Services counter is now open at the new Burnaby campus, 4805 Kingsway!

2. By Mail & Phone

Burnaby Campus

All services for students are located at the Burnaby Main Campus.

Please send all mail and related documents to the Burnaby Main Campus only.

Address

4805 Kingsway, Burnaby, BC, V5H 4T6

Phone

604-435-5815

Fax

604-435-5895

Address: 4805 Kingsway, Burnaby, BC, V5H 4T6

Phone:604-435-5815

Fax: 604-435-5895

3. By Email

General mailbox: admissions@alexandercollege.ca

Placement testing services: placementtesting@alexandercollege.ca

Registration FAQs

Course Planning
An Academic Advisor can provide you with information on course transferability, degree planning, and career applicability.
Visit AC’s semester-schedule page to view the full list of courses offered. Make a note of the courses you would like to choose, plus one or two backup selections in case your first choice(s) are full.
Yes, if the course is transferable according to the BC Transfer Guide: bctransferguide.ca
Course Registration

Registration

If you would like help with course registration, you can drop in and meet with your Enrolment Advisor. If you want to register at home, follow these steps.

  1. Log on to the student portal,MyAC.
  2. From the student portal dashboard, select “Course Registration”
  3. Scroll through the courses available, select a course, and click “add” to make a selection.
  4. When you have finished selecting all courses, click “continue with selected courses.”
  5. The system will check your schedule for time conflicts. You will be asked “are you sure you wish to enrol in these courses?” Click Yes, register me for next semester.

Payment

Pay within 5 business days if you register during the Regular Registration period or within 1 business day if you register during the Late Registration period.

If a course has a waiting list, the course is full. You cannot register for a course that is full, but you can add your name to the waiting list.

This list allows interested students to line up and wait to see if any seats become available in the course. When you add your name to the waiting list for a course, you will see a number, for example 4/4. This means that you are the fourth person on a list of 4 people.

While you are on the waiting list for a course, you are responsible for watching your position on the list. If a seat becomes available, you will see an option to accept or reject the seat from your MyAC account.

You have just 24 hours to accept the seat. If you accept the seat within 24 hours, the course will be added to your registered courses.

If you do not accept the seat within 24 hours, or you reject it, your place on the waiting list will be removed and the seat will be offered to the next student on the waiting list.

The error message should indicate a reason and provide contact information for the appropriate department to help you. In most cases, an error messages are caused by a hold on the student account, a time conflict, or reserved course seating (e.g. ENGL 100).

The following are come common error message that you might encounter:

  • Time Conflict
  • If you receive a time conflict message, two or more of your courses have a time conflict. In the event that a student enrols in two or more courses at different campuses, an allowance of 1 hour travel time between campuses is automatically calculated.

  • Full-time registration requirement for ENGL 100
  • If you want to register for ENGL 100, you must also register for (and stay in) at least 2 other university-level courses in the same term. This does not include courses that you are on the waiting list for.

  • Suspension hold
  • A Suspension hold is applied when a student has been suspended from the College for reasons of poor academic performance, academic or non-academic misconduct.

  • Registrar hold
  • A Registrar hold is applied when there is an unresolved disciplinary case or if the Registrar wants to block a student from registering due to some kind of misconduct. Examples include: plagiarism and cheating, fraudulent documents, academic or non-academic misconduct.

  • Financial hold
  • A Financial hold is applied when a student has an outstanding fee balance that is past due. Examples include: library fines, tuition fees, NSF cheques, etc.

Questions? Contact the Admissions Office or the Student Financial Services Office.

Not yet.

You need to be authorized to study in Canada before course registration. If you do not receive your study permit by the add/drop/change deadline, contact your Enrolment Advisor or the Admissions office to defer your start date to the following term.

After Course Registration
Print your class schedule and tuition & fees invoice. Pay the tuition and fees before the deadline.

Alexander College acknowledges that the land on which we usually gather is the traditional, ancestral and unceded territory of the Coast Salish peoples, including the territories of the xʷməθkwəy̓əm (Musqueam), Skwxwú7mesh (Squamish), and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh) Nations. We are grateful to have the opportunity to work in this territory.

Alexander College acknowledges that the land on which we usually gather is the traditional, ancestral and unceded territory of the Coast Salish peoples, including the territories of the xʷməθkwəy̓əm (Musqueam), Skwxwú7mesh (Squamish), and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh) Nations. We are grateful to have the opportunity to work in this territory.