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Microsoft Help

Microsoft 365 is a collection of apps for productivity, storage, and device management. It includes apps like Word, Excel, Outlook, and more. One Microsoft 365 account gives you access to all the apps associated with that account.

Students may use various Microsoft apps while completing their studies at Alexander College. All student accounts include the following apps:

  • Word – Used to write assignments and reports.
  • Excel – Used in some classes to create spreadsheets, tables, and graphs.
  • OneDrive – Digital storage that allows students to keep, organize, and share files.
  • PowerPoint – Used to create presentation slides.
  • Outlook – This is the student’s institutional email. Used to receive important information from the school or from instructors.
  • OneNote – Allows students to write and organize notes and ideas for their classes.

How can I use it?

After admission, you will receive an email with your Microsoft 365 email and a temporary password. The login information can also be found in the ‘My Profile’ section of your MyAC account.

Watch this video to learn how to set up your account:

Log into Microsoft 365

Microsoft 365 FAQ

No, you don’t. You can use Microsoft 365 in any browser. However, it may be easier to use apps like Outlook on your phone by downloading it. Remember that student Microsoft 365 licenses do not include desktop computer apps.

Email ithelpdesk@alexandercollege.ca and provide your full name, student number, and date of birth. For security reasons, you must use the personal email listed in your MyAC profile.

This may show up if you try to use a desktop app on a laptop, which is not included in student licenses. To solve this, log into your Microsoft 365 account in a browser and use the app from there.

No, it doesn’t.

Email IT Help Desk: ithelpdesk@alexandercollege.ca

Alexander College acknowledges that the land on which we usually gather is the traditional, ancestral and unceded territory of the Coast Salish peoples, including the territories of the xʷməθkwəy̓əm (Musqueam), Skwxwú7mesh (Squamish), and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh) Nations. We are grateful to have the opportunity to work in this territory.

Alexander College acknowledges that the land on which we usually gather is the traditional, ancestral and unceded territory of the Coast Salish peoples, including the territories of the xʷməθkwəy̓əm (Musqueam), Skwxwú7mesh (Squamish), and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh) Nations. We are grateful to have the opportunity to work in this territory.