Enrolment Associate

Position Overview

The Recruitment Associate is responsible for responding to inquiries from prospective students, providing guidance to help individuals clarify their education goals, and recommending suitable programs to support those goals. The primary objective of this role is to promote the College’s programs effectively and to meet or exceed enrolment targets. The Associate also motivates students to support their success in the program and handles related administrative and reporting responsibilities.

Reporting Relationship

Enrolment Manager

Employment Type

Full Time, Permanent

Salary Range

$50,000-$70,000 (based on experience)

Work Week

The Employee will work during regular business hours, Monday to Friday for 37.5 hours per week (not including a 30-minute unpaid meal break per day). Flexibility will be required. Occasional evening and weekend shifts may be required.

Location

The Burnaby and Vancouver Campus. Flexibility to travel between and work at both campuses may be required.

Education & Experience Requirements

• Bachelor’s degree in a related field
• 1–3 years of sales experience in a results-driven, service-oriented, and fast-paced career training environment
• Strong oral and written communication skills in English, with the ability to communicate effectively.
• Proficient in Microsoft Office applications, including Word, Excel, and Outlook, CRM systems such as HubSpot

Qualifications

• Proven sales performance history and marketing skills based on integrity and professionalism
• Excellent organizational skills with ability to multi-task
• Experience working with staff and faculty in a professional manners
• Ability to work independently with minimum supervision
• Good judgment and ability to prioritize assignments
• Ability to always exhibit a professional attitude and image with a commitment to quality service
• Ability to handle confidential material and situations with tact and discretion
• Familiarity with the BC Transfer System is considered an asset

Specific Responsibilities

• • Responding to all inquiries from potential students, media, case managers, etc.; promoting the programs and services of the College, including ongoing networking and participation in industry promotional events as required
• • Interviewing potential students according to the College Admissions Presentation Structure to explore their background, interests and identify their individual education goals; advise on appropriate programs to meet their goals
• • Completing enrolment of new students including related paperwork and providing information on payment options and requirements, as outlined in the College Admissions Procedures document
• • Maintaining records to track and follow-up on potential leads, providing motivation and encouragement to potential students as appropriate
• • Tracking and reporting weekly activities (leads, appointments, interview, enrolment)
• • Providing ongoing coaching and motivation to students to support their success
• • Attending regular marketing meetings; Establishing and maintaining monthly targets
• • Following up on potential and actual cancellations
• • Participating in training of new educational advisors
• • Other duties as assigned to support the objectives and purpose of the College

Other

Invigilate course examinations while showing reasonable flexibility with respect to scheduling during each semester’s examination period.

How to Apply

If you are interested in the above position and you would like to apply, please e-mail your cover letter and resume with the e-mail title being “[Your full-name]_Enrolment Associate 2025” to hiring@alexandercollege.ca.

Please note that applications without a cover letter will not be accepted. In your cover letter, be sure to tell us what you would bring to the team and why you’d be perfect for this role. Only shortlisted applicants will be contacted.

No phone calls please.

All qualified candidates are encouraged to apply; however Canadians and permanent residents will be given priority. Thank you!