Enrollment and Academic Advisor (Korean Market)

POSITION OVERVIEW:

The role of the Enrollment and Academic Advisor will be to guide Alexander College Corp’s marketing efforts in the countries that are assigned. The advisor will work with the Marketing (Enrollment and Academic Advising Services) team to enter new markets and maintain current markets for enrollment purposes. The advisor will represent the College by conducting presentations, providing advice to prospective students and agency partners with respect to academic programs, admission procedures, and registration procedures, and imparting knowledge of the resources, facilities, and opportunities available to students of Alexander College.

REPORTING RELATIONSHIP:

Reports to a Marketing Manager

EMPLOYMENT TYPE:

Full time, Permanent

SALARY RANGE:

$50,000 – $60,000, dependent on experience.

WORK WEEK:

The Employee will work during regular business hours, Monday to Friday, for 37.5 hours per week (not including a 30-minute unpaid meal break per day). Flexibility will be required.

• College operating hours are 8:00 am to 9:00 pm and shifts will either be opening or closing.
• Saturday day shift may be required on occasion.
• Occasional overtime may be required.

LOCATION:

The Vancouver Campuse (570 Dunsmuir St. Vancouver, BC V6B 1Y1 Canada)

EDUCATION & EXPERIENCE REQUIREMENTS:

• Bachelor’s degree in a related field.
• Minimum of 1-2 years work experience working in a similar role.
• Knowledge of the BC College and University system.
• International business or education experience.

QUALIFICATIONS:

• English proficiency.
• Korean language proficiency.
• Strong writing skills.
• An additional language is an asset.
• Excellent interpersonal skills.
• Superior teamwork capabilities.
• Superior oral and written communication skills.
• Ability to maintain professionalism and cordiality when working with others.
• Ability to provide accurate assistance, information, and instructions to students and staff in a helpful, friendly, and professional manner.
• Strong ability to take initiative and complete tasks as assigned.
• Exceptional work ethic with the ability to initiate and remain on task without supervision.
• Ability to multitask and effectively handle multiple deadlines and projects.
• Strong familiarity with Microsoft Office.

GENERAL DUTIES AND RESPONSIBILITIES:

• Build strategic relationships with agencies, and other stakeholder groups both locally and overseas.
• Meet with and enroll students both virtually and in-person based on their educational specifications and requirements.
• Liaise with agents for enrollment and marketing purposes.
• Support the Marketing and Enrollment department in marketing activities and coordinate inbound marketing campaigns.
• Travel (2-6 weeks/per year) to various international destinations for student events, educational fairs and agency meetings for college purposes.
• Promote Alexander College’s educational programs through social media and other online applications.
• Complete lead follow-ups using different tools such as emailing, calling, texting and, if required, meeting virtually or in-person at the campus.
• Assist the Marketing and Enrollment Department in conceiving, implementing, administering, and evaluating marketing plans for the College.
• Ensure CRM is up to date and lead follow-up steps are performed correctly.
• Participate and produce content for newsletter, email campaigns and social media.
• Complete lead follow-ups and tasks associated with the CRM system.
• Perform other duties as assigned by the VP of Enrollment and Managers.

ACADEMIC ADVISING DUTIES AND RESPONSIBILITIES:

Student-Facing Services

• Provide accurate assistance, information, and advice to students on both a virtual and a drop-in basis during office hours.
• Conduct all meetings with students in a helpful, friendly, and professional manner.
• Assist students to create education plans that best suit their needs (ex. course selection) for both associate degree completion and/or university transfer.
• Assist students to calculate GPA (just for an assigned person).
• Assist students with university applications when transferring to other institutions.
• Provide advice to students who are facing academic difficulty, and refer students to other departments as needed.

Administrative Support

• Promote Academic Advising services to students on a regular basis.
• Assist in maintaining the accuracy of publications, website, and other content.
• Attend professional development and training to maintain and update current knowledge of the program, admissions, and transfer requirements.

ADDITIONAL JOB INFORMATION:

International Business Trips: This position will occasionally travel internationally and will be responsible for providing any personal travel documents that they may require, including a passport.

Teamwork: Enrollment and Academic Advisor will work with the Marketing and Enrollment Team.

Enrollment Requirement: Enrollment and Academic Advisors may have an annual enrollment quota and/or target set out by the VP of Enrollment.

Administrative duties: Invigilate course examinations while showing reasonable flexibility with respect to scheduling during each semester’s examination period and participate and support during orientation.

HOW TO APPLY:

If you are interested in the above position and you would like to apply, please e-mail your cover letter and resume with the e-mail title being “[Your full-name]_Enrollment and Academic Advisor” to hiring@alexandercollege.ca.

Please note that applications without a cover letter will not be accepted. In your cover letter, be sure to tell us what you would bring to the team and why you’d be perfect for this role. Only shortlisted applicants will be contacted.

No phone calls please.

Alexander College values the diversity of its community and is committed to creating an inclusive and equitable learning and working environment. We welcome applications from all qualified candidates, including those from groups that have been historically underrepresented in post-secondary education, and we strongly encourage applications from Indigenous Peoples. Please note that Canadians and permanent residents will be given priority.