ACV Campus Notice:

On Friday January 17, and Monday January 20, ACV Campus (570 Dunsmuir, Vancouver) will be closed during the demolition of an adjacent building on Dunsmuir. For Friday January 17, and Monday January 20, please check with your instructors as ACV classes may be held over Zoom. The ACV campus will re-open as usual on Tuesday January 21. The ACB Burnaby campus is unaffected and will remain open as usual during this time.

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Student Rights and Responsibilities

Complaints

*Please submit your completed form and supporting evidence to The Office of Student Rights and Responsibilities by email: srr@alexandercollege.ca

Complaints Report Form [PDF]

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The Office of Student Rights and Responsibilities follows the steps from the Student Dispute Resolution Process and Procedure when an official complaint is being filed by an AC student.

Alexander College students have expectations of the school that are not always met to their satisfaction, or sometimes notice areas where the college could strive for improvement. When this occurs, students have a responsibility to let the college know when they have identified these opportunities for the College’s development. Similarly, the College maintains an obligation to respond to student Complaints that are received through official channels.

The Office of Student Rights and Responsibilities provides students with this outlet for expressing these concerns. We facilitate resolutions to help improve the student experience and the school overall. Complaints can cover anything to do with the college, including processes, facilities or interactions with staff, student, or faculty.

Alexander College acknowledges that the land on which we usually gather is the traditional, ancestral and unceded territory of the Coast Salish peoples, including the territories of the xʷməθkwəy̓əm (Musqueam), Skwxwú7mesh (Squamish), and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh) Nations. We are grateful to have the opportunity to work in this territory.

Alexander College acknowledges that the land on which we usually gather is the traditional, ancestral and unceded territory of the Coast Salish peoples, including the territories of the xʷməθkwəy̓əm (Musqueam), Skwxwú7mesh (Squamish), and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh) Nations. We are grateful to have the opportunity to work in this territory.