Grade Appeal

Deadline to submit: Within 30 calendar days since the grade for an exam/assignment became available.

Processing time: 30 calendar days since the acknowledgment of receipt of the appeal.

*Please submit your completed form and supporting evidence to The Office of Student Rights and Responsibilities by email: srr@alexandercollege.ca

Grade Appeal Form [PDF]

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Students have the right to appeal the grade assigned for a course or program. Students must verify the grade with the course instructor to ensure that no error has been made. All reasonable steps possible should be taken by the student to resolve a grade dispute with the instructor before pursuing the formal appeal process.

After attempting to resolve the dispute with the instructor, and within 30 calendar days since the grade for an exam/assignment became available, the student wishing to appeal a grade must fill out the Grade Appeal Form. Please note, grade appeals are subject to $50 fee. Once the appeal is approved, you will receive payment instructions by email.

Together with the Grade Appeal form, the student must present the following documents:

• Supporting documents for appealing an exam, quiz, or assignment grade:
• Evidence to support one of the reasons for appeal
• Proof of an attempt to resolve the grade issue with the instructor (screenshot of an email correspondence).
  • Please make sure you do not engage in grade bargaining. See Behavioural Misconduct

Students may contact the Student Rights and Responsibilities Officer to discuss the reasons for the appeal and the appeal process. Grade appeal is accepted only if the reason(s) for the appeal is one of the following:

• I feel my instructor did not follow the College policy and procedures relating to the assignment of grades.
• I feel my instructor did not follow the grading outline as per the approved course outline distributed to students. Students must be notified in writing or in any other way demonstrable of notifying all students of any changes of substance and relevance to the course outline.
• I feel my instructor did not treat me fairly compared to other students in the class.

Typical reasons why a grade appeal can be cancelled or denied:

• The appeal form is submitted past the deadline.
• The appeal form is incomplete (missing course information and/or supporting documents);
• The appeal is filed for personal and behavioural reasons, for example:
  • “I need to pass the class to transfer the credit / use as pre-requisite”;
  • “Can’t financially afford to re-take the course”;
  • “I worked hard and deserve a higher grade”;

To start an appeal process, the Student Rights and Responsibilities Officer receives all relevant exams, assignments, and marks from the instructor and/or the student. The evidence will be carefully examined and, if the grounds for appeal are established, an independent instructor within the same subject area will be assigned to re-grade the student’s assignment or exam. As a result of the Grade Appeal, a final grade for the assignment / exam might be raised, lowered, or remain the same. Even if the assignment/exam grade has changed, this may result in no change to the final grade for the course.